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Sleepys.com Customer FAQ

Top Answers & How-to Guides

What is Sleepys.com's Phone Number?

The question we are asked most often is about how to talk to Sleepys.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Sleepys.com customer service, get an answer now.
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Recent Sleepys.com Customer Questions

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Mattress Information

What are the different types of mattresses available on Sleepys.com?

Sleepys.com offers a variety of mattress types, including innerspring for traditional bounce, memory foam for comfort and...
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What is the warranty on Sleepys.com mattresses?

Sleepys.com typically offers limited warranties for mattresses, ranging from ten to twenty-five years based on the model. These...
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What is the recommended lifespan of a mattress?

The average mattress is expected to last between seven to ten years. Innerspring models usually need replacement after seven to...
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Can I purchase bedding accessories and pillows on Sleepys.com?

Yes, Sleepys.com provides a wide variety of bedding accessories and pillows, including mattress protectors, sheets, comforters,...
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Returns and Guarantees

Can I return a mattress if I am not satisfied with my purchase?

Sleepys.com usually allows mattress returns if customers are unsatisfied, offering a trial period for evaluation. However,...
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Do you have a satisfaction guarantee for your products?

Sleepys.com generally provides a satisfaction guarantee for their products, ensuring customer happiness with purchases. This...
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What should I do if my mattress is damaged during delivery?

If a mattress arrives damaged, customers should quickly inspect it for any visible issues and take photos for reference. They...
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Financing Options

Do you offer financing options for mattress purchases?

Sleepys.com offers several financing options to make mattress purchases easier, tailored to different budgets. Customers can...
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Are there any promotions or discounts available for mattress purchases?

Sleepys.com frequently offers a range of promotions and discounts on mattress purchases, influenced by seasons and sales...
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What are the financing options available for large purchases?

Sleepys.com provides diverse financing options for larger purchases, including flexible third-party installment plans and...
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Delivery and Setup

How long does it take for a mattress to be delivered?

Delivery times for mattresses from Sleepys.com can vary based on factors such as the mattress type, chosen shipping method, and...
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Can I track my mattress delivery?

Customers can typically track their mattress deliveries from Sleepys.com, as they receive a tracking number or link after...
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Do you offer mattress removal services for old mattresses?

Sleepys.com often provides mattress removal services when purchasing a new mattress, helping customers dispose of their old...
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Can I arrange for in-home setup of my mattress?

Sleepys.com provides in-home setup services for mattresses, offering convenient delivery to your room and help with packaging...
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