To track an order at Skinstore.com, first login to your account. Next, go to the "Your Orders" or "Order History" page. Click on the "track my order" link next to the order you'd like to track. This will show you your tracking information either on Skinstore.com or on the shipping company's website. A tracking link also may have been sent to your email by Skinstore.com. Search your email for "Skinstore.com" or "Skinstore" if necessary. If your order hasn't shipped yet, try these steps again in a couple of days.
Did you just pick up some amazing skincare products at Skinstore.com? If so, we are excited for you! You probably would like to know how to track your order. We want to make sure that your skincare products arrive. We are going to show you how to track your Skinstore.com order below. It's going to be a quick process that's extremely easy for you.
Before we begin, be certain to have your Skinstore.com login information. This would be your email address and password.
Do you have your login information? Ok, excellent. Let's track your order:
1) If you have your Skinstore.com login information, go to the website and click on the "Account" link. It will be in the menu or at the top of the website depending on if you are on a desktop or mobile device. This will allow you to login to your Skinstore.com account.
2) After you are able to login to Skinstore.com, you'll want to click the "Order History" link that is listed on your "My Account" page. Depending on what device you are using, this link may also be titled "Your Orders." Either one will work.
3) Have you reached the "Order History" page? If so, excellent. Now click on the "track my order" link next to the order you'd like to track.
4) After you click "track my order", you'll be able to see whether your order has shipped from Skinstore.com. You'll be able to see the shipping status and tracking number. Also, you can see which company it shipped with (USPS, DHL, FedEx, UPS). You'll also be able to see what date it will arrive.
5) Another thing that you might see is a direct link to the shipping company's website. If you see that link, you're able to click it and get your tracking information directly from the shipping company. On this page, you'll see the date the item was sent, where it is currently, and what date it will arrive.
6) If you don't have your Skinstore.com login information, or you forgot your password, try searching your email account for the website name "Skinstore.com" or "Skinstore." This will help you to pull up your order receipt. If you've simply forgotten your password, click "Forgotten Your Password?" on the "Account" page to have a password reset link sent to your email. Click that link, reset your password, and login to track your Skinstore.com order.
7) Additionally, there may be a tracking link that was emailed to you directly by Skinstore.com when your order shipped. You can search your email account for "Skinstore.com" or "skinstore" and check any recent emails you have from Skinstore.com to see if a tracking link is listed there. The tracking link may take you to the Skinstore.com website to login and get your tracking information as we outlined above. Or, it may take you directly to the tracking page for your specific order on the shipping company's website.
8) If your order hasn't shipped yet, just follow these steps in a couple of days. When it ships, you'll be able to track your order.
9) If you still are unable to track your order properly, we'll help you connect with a human at Skinstore.com. Click here for our contact page that will give you the best chance of speaking with a human directly at Skinstore.com.
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