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Silkflowersfactory.com Customer FAQ

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Product Information

What types of silk flowers does Silkflowersfactory.com sell?

Silkflowersfactory.com provides a wide array of silk flowers including roses, lilies, and tulips in various colors and sizes....
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Do the silk flowers come with stems or without?

Silkflowersfactory.com provides a range of silk flowers, mostly including stems for easy arrangement. Some may be sold without...
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Can I customize the colors of the silk flowers?

Silkflowersfactory.com provides many silk flower options in a variety of colors, but customization can depend on the product....
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Are the silk flowers waterproof?

Silkflowersfactory.com primarily offers silk flowers meant for indoor use, which are generally not waterproof. Some may have...
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How long do the silk flowers last?

Silk flowers are known for their long lifespan, often lasting years with proper care. Their durability is enhanced when kept...
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Ordering and Shipping

Do you offer bulk discounts for large orders?

Silkflowersfactory.com does provide bulk discounts for larger orders, which can vary depending on factors like flower type and...
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What is the return policy for silk flowers?

Silkflowersfactory.com allows returns of unused and unopened silk flowers within thirty days of receipt. Proof of purchase is...
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Do you ship internationally?

Silkflowersfactory.com does ship internationally, but details vary by location and order type. Customers should consult the...
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How long does shipping take?

Shipping durations from Silkflowersfactory.com depend on the chosen method and destination. Standard shipping usually takes...
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Is there a minimum order quantity for silk flowers?

Silkflowersfactory.com sets minimum order quantities that vary by product type and purchasing purpose, with more flexibility...
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Payment and Care

Are there any care instructions for silk flowers?

Silk flowers are easy to care for, needing regular dusting and occasional cleaning with a damp cloth and mild soap. Avoid...
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What payment methods are accepted?

Silkflowersfactory.com offers several payment methods, typically including major credit cards like Visa and MasterCard, and may...
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