What is the return policy for silk flowers?

Our return policy for silk flowers is straightforward and customer-friendly. We understand that sometimes a product may not meet your expectations or needs, so we offer a hassle-free return process. If you are unhappy with your silk flowers, you can return them within 30 days of the purchase date for a full refund or exchange. The returned items must be in their original condition, unused, and in their original packaging. We kindly request that you include the proof of purchase when returning the item. Please note that shipping fees for returns are the responsibility of the customer unless the product arrived damaged or defective. At Silkflowersfactory.com, we strive to provide excellent customer satisfaction, and we are dedicated to making the return experience as seamless as possible.