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Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order has been placed with Shades of Light, it can be challenging to make changes or cancel it. Generally, the ability to modify or cancel an order depends on the processing status of that order. If the order is still in the processing stage, there may be a possibility to request changes or a cancellation. However, once the order has moved to the shipping phase, it is typically no longer possible to alter or cancel it. For specific information regarding the order you have placed, including the possibility of making changes or cancellation, it is advisable to review the current web page for their return and order policies. This will provide the most accurate and detailed guidance on how to proceed with your order concerns.
Answered Oct 11th 2025

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