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ShabbyApple.com Customer FAQ

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What is ShabbyApple.com's Phone Number?

The question we are asked most often is about how to talk to ShabbyApple.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent ShabbyApple.com Customer Questions

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Ordering Information

How do I place an order?

To place an order on ShabbyApple.com, visit the site, browse collections, select an item, and add it to your cart. Then,...
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What payment methods do you accept?

ShabbyApple.com typically accepts major credit cards like Visa, MasterCard, American Express, and Discover, as well as PayPal...
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Can I cancel or modify my order?

ShabbyApple.com allows order cancellations or modifications, but this depends on the order's status. If an order has been...
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Shipping Details

How can I track my order?

Customers can track their ShabbyApple.com orders through a confirmation email that contains a tracking number and shipping...
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What is your shipping policy?

ShabbyApple.com has a detailed shipping policy that includes various shipping options like standard and expedited services....
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Do you offer international shipping?

ShabbyApple.com caters to a worldwide clientele and generally provides international shipping. However, details like eligible...
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Company Information

How do I unsubscribe from your mailing list?

To unsubscribe from ShabbyApple.com’s mailing list, users usually click the unsubscribe link in promotional emails. If it's not...
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What is Shabby Apple?

Shabby Apple is an online store focused on women's clothing, particularly vintage-inspired styles. It offers a range of items,...
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Can I buy items in bulk or wholesale?

ShabbyApple.com is primarily focused on retail sales for individual customers and does not generally offer direct wholesale...
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Returns and Exchanges

Can I return or exchange an item?

Shabby Apple allows returns and exchanges within a specific timeframe, usually thirty days, provided items are in original...
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What is your return policy?

ShabbyApple.com typically allows returns or exchanges within thirty days of purchase, provided items are unworn, unwashed, and...
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What is your size exchange policy?

Shabby Apple's size exchange policy prioritizes customer satisfaction, allowing exchanges within a specified period for items...
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Size and Materials

Do you have a size chart?

ShabbyApple.com offers a size chart on product pages to help customers find the right fit for clothing. This chart lists...
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What materials are used in your garments?

ShabbyApple.com utilizes various high-quality materials like cotton, linen, and rayon for comfort and style, often blending...
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Promotions and Discounts

Are there any discounts or promotions available?

ShabbyApple.com regularly features various discounts and promotions, including seasonal sales and special offers for holidays....
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How often do you have sales or discounts?

ShabbyApple.com frequently runs sales and discounts throughout the year, often aligned with holidays or events. Regular...
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Do you have a customer loyalty program?

As of October 2023, Shabby Apple does not have a dedicated loyalty program. They do offer promotions and special deals, so...
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