What should I do if my appliance is still under warranty?
Asked 5 months ago
If your appliance is still under warranty, it is important to take certain steps to address any issues you may be experiencing. First, you should locate your warranty documentation, which typically includes information about the coverage period, the specific components covered, and any terms or conditions that apply. This documentation can also provide you with important contact information for the warranty service.
Next, identify the problem with your appliance and make a note of any symptoms or unusual behaviors it is exhibiting. This will help when discussing the issue with a technician or service representative. Generally, you can initiate a service request through the official web page for Sears Appliance Services, where there may be options for scheduling repairs or requesting assistance.
It is advisable to have the model and serial number of the appliance handy, as this information is frequently required when seeking support. Also, familiarize yourself with any steps you may need to take before a technician arrives, such as preparing the appliance or clearing the area around it.
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