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Scrubs.com Customer FAQ

Top Answers & How-to Guides

What is Scrubs.com's Phone Number?

The question we are asked most often is about how to talk to Scrubs.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Scrubs.com Customer Questions

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Order Placement

How do I place an order?

Ordering from Scrubs.com is a simple process. Start by browsing categories and filtering by size and color. Select items, add...
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What payment methods do you accept?

Scrubs.com provides a range of payment methods including major credit cards like Visa and MasterCard, PayPal for secure...
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Can I cancel or edit my order after it has been placed?

Once an order is placed on Scrubs.com, there is a limited time for customers to modify or cancel it since orders are processed...
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Size and Fit

How do I determine my size?

To find your scrub size, start by measuring your bust, waist, and hips, then consult the specific size chart from Scrubs.com,...
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Are the scrubs machine washable?

Scrubs offered by Scrubs.com are typically machine washable, made from durable fabrics. To preserve quality, it is advisable to...
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Promotions and Rewards

How do I apply a promo code?

To use a promo code on Scrubs.com, select your items and go to your cart, where you will find a section for entering the code....
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Do you have a loyalty program?

Scrubs.com currently does not advertise a loyalty program on their site, but retailers often implement such initiatives. It is...
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Shipping Information

Can I track my order?

Yes, tracking an order from Scrubs.com is possible. Customers receive a confirmation email with tracking details after...
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Do you offer international shipping?

Scrubs.com does provide international shipping, but its availability varies by destination. Customers should check the shipping...
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What is your shipping policy?

Scrubs.com offers various shipping options, including standard and expedited methods, with rates depending on location, method,...
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Returns and Exchanges

What is your returns and exchange policy?

Scrubs.com allows returns or exchanges of unworn and unwashed items typically within 30 days of purchase. To return or...
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What if an item is out of stock?

When an item is out of stock on Scrubs.com, a notification is provided. Due to high demand, items may be temporarily...
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We look to the Scrubs.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Scrubs.com issues reported to GetHuman
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