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Scrubs.com Customer FAQ

Top Answers & How-to Guides

What is Scrubs.com's Phone Number?

The question we are asked most often is about how to talk to Scrubs.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What if an item is out of stock?

If an item is out of stock at Scrubs.com, we strive to restock it as soon as possible. Our team works diligently to ensure a steady...
Ask any question you have about Scrubs.com customer service, get an answer now.

Ordering

How do I place an order?

To place an order on Scrubs.com, simply browse through our selection of scrubs and select the items you wish to purchase. Add them...

How do I apply a promo code?

To apply a promo code on Scrubs.com, simply enter the code at checkout. Look for a designated box where you can type in the code before...

Can I cancel or edit my order after it has been placed?

Yes, you can cancel or edit your order after it has been placed, but it is important to act quickly. We strive to process and ship...

Sizing

How do I determine my size?

To determine your size, please refer to the sizing chart available on our website. Measure your bust, waist, and hips, then compare...

Payment Methods

What payment methods do you accept?

We accept multiple payment methods for your convenience. At Scrubs.com, you can easily make a purchase using major credit cards including...

Tracking

Can I track my order?

Yes, you can easily track your order on Scrubs.com. After placing your order, you will receive a confirmation email containing a tracking...

Returns and Exchanges

What is your returns and exchange policy?

Our returns and exchange policy at Scrubs.com is designed to ensure your complete satisfaction with your purchase. We understand that If you are not completely satisfied with your order, you may return or exchange it within 30 days of the purchase date. The item must be in its original condition, unworn, and with all tags attached. We offer a hassle-free return process through our website. Simply log in to your account, initiate the return or exchange request, and follow the provided instructions. Please note that all shipping charges related to returns or exchanges are the customer's responsibility, unless the item was received damaged or defective. Once we receive and inspect the returned item, we will process your refund or exchange promptly. For more detailed information about our returns and exchange policy, please refer to our Returns & Exchanges page on our website....

Shipping

Do you offer international shipping?

Yes, we offer international shipping to customers worldwide. At Scrubs.com, we believe in serving medical professionals everywhere,...

What is your shipping policy?

Our shipping policy at Scrubs.com is designed to ensure that our customers receive their orders promptly and efficiently. We offer...

Care Instructions

Are the scrubs machine washable?

Yes, all scrubs sold on Scrubs.com are machine washable. We understand that healthcare professionals are busy and need durable clothing...

Loyalty Program

Do you have a loyalty program?

Yes, we have a loyalty program called Scrubs Rewards. Our loyalty program is designed to thank our valued customers for their continued...

Out of Stock

What if an item is out of stock?

If an item is out of stock at Scrubs.com, we strive to restock it as soon as possible. Our team works diligently to ensure a steady...

Help me with my Scrubs.com customer service issue

Ask any question you have about Scrubs.com customer service. We will do our best to get you answers right away.
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