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ScoreBig.com Customer FAQ

Top Answers & How-to Guides

What is ScoreBig.com's Phone Number?

The question we are asked most often is about how to talk to ScoreBig.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account on ScoreBig?

To create an account on ScoreBig, visit their official website and find the sign-up option, usually at the top right corner....

How do I update my account information?

To update account information on ScoreBig, a user needs to log in and navigate to account settings. There, they can edit...
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Recent ScoreBig.com Customer Questions

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Event Information

What types of events can I purchase tickets for on ScoreBig?

ScoreBig provides tickets for a wide variety of events, including sports games, concerts, theater performances, and live...
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What happens if an event is canceled?

If an event is canceled, ScoreBig typically offers affected customers a full refund for their tickets, but this may vary by...
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How can I find the best deals for tickets?

To find great ticket deals on ScoreBig.com, users should explore various event sections, utilize search filters for types,...
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Order and Ticket Policies

Can I change or cancel my order after purchasing tickets?

Once an order is placed on ScoreBig.com, tickets are generally non-refundable and non-exchangeable, making cancellations or...
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Can I sell my tickets on ScoreBig?

ScoreBig.com is mainly a ticket purchasing platform offering discounts and does not support selling tickets directly. For those...
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Are tickets refundable or exchangeable?

ScoreBig.com generally has a no-refund, no-exchange policy for ticket purchases, treating all sales as final. This helps...
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Account Management

How do I create an account on ScoreBig?

To create an account on ScoreBig, visit their official website and find the sign-up option, usually at the top right corner....
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How do I update my account information?

To update account information on ScoreBig, a user needs to log in and navigate to account settings. There, they can edit...
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Is there a loyalty program for frequent users?

ScoreBig.com does not have a traditional loyalty program, but it does provide various promotions and discounts for frequent...
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Ticket Access and Delivery

How do I access my tickets after purchase?

To access tickets purchased on ScoreBig.com, customers should first check their email for confirmation details. They can also...
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Do I have to print my tickets, or can I show them on my phone?

ScoreBig.com primarily offers electronic tickets that can be displayed on mobile devices, providing convenience and reducing...
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Payment and Fees

Are there any fees associated with purchasing tickets?

When buying tickets on ScoreBig.com, users might face fees that vary by event or ticket type. It is wise to examine pricing...
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What payment methods are accepted on ScoreBig?

ScoreBig offers various payment methods, including major credit cards like Visa, MasterCard, American Express, and Discover....
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Mobile Support

Is there a mobile app for ScoreBig?

Currently, ScoreBig does not offer a specific mobile application, but their website is designed for mobile use, allowing users...
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Can I gift tickets purchased from ScoreBig?

Tickets bought from ScoreBig.com can usually be gifted if they are transferable. For electronic tickets, you can easily send...
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We look to the ScoreBig.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
ScoreBig.com issues reported to GetHuman
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