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Can I change or cancel my order after purchasing tickets?

Asked 2 months ago
Once a customer places an order on ScoreBig.com, the general policy is that tickets are typically non-refundable and non-exchangeable. This means that after completing the purchase, making changes or cancellations may not be possible. ScoreBig emphasizes the finality of ticket sales to ensure that customers are aware of their commitments at the time of purchase. However, it is always advisable to carefully review the specific terms and conditions associated with each purchase, as situations can vary based on the event or ticket type. If a customer finds themselves in a situation where they need assistance or further clarification regarding an order, the best course of action would be to consult the order confirmation email or visit the ScoreBig website. This may provide additional details on the policy or any support options available. For the most accurate and current information, it is essential to refer to the official ScoreBig website, where one can find specific guidance related to their order and any applicable contact information for additional inquiries.
Answered Sep 23rd 2025

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