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Scales-n-tools.com Customer FAQ

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What is Scales-n-tools.com's Phone Number?

The question we are asked most often is about how to talk to Scales-n-tools.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Scales-n-tools.com Customer Questions

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Order Issues

What should I do if I receive a damaged or defective item?

If you receive a damaged or defective item from Scales-n-tools.com, check the return policy on the website. Document the item's...
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What is your return policy?

Scales-n-tools.com has a return policy that typically allows returns within thirty days of receipt, provided items are unused...
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Can I cancel or modify my order after it has been placed?

Once an order is placed on Scales-n-tools.com, it is processed quickly, which limits the chances for cancellations or...
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Payment and Pricing

What payment methods do you accept?

Scales-n-tools.com generally accepts various payment types, including major credit cards like Visa and MasterCard, as well as...
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Do you offer discounts for bulk orders?

Scales-n-tools.com does not clearly indicate if bulk order discounts are available, but it is typical for many retailers to...
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Do you offer any promotions or discounts?

Scales-n-tools.com frequently has promotions and discounts that vary throughout the year, including seasonal sales and special...
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Are the product prices inclusive of taxes?

Scales-n-tools.com generally presents product prices excluding taxes. Taxes are usually calculated at checkout according to the...
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Shipping Information

Do you offer international shipping?

Scales-n-tools.com may provide international shipping, but customers should refer to the website for specific policies....
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How long does it take to process and ship an order?

The time it takes to process and ship orders from Scales-n-tools.com can vary based on the product, availability, shipping...
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Can I track the status of my order?

Customers can usually track their orders on Scales-n-tools.com via a confirmation email with tracking details. There is also a...
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Warranty and Quality

What is the warranty on your products?

Scales-n-tools.com generally provides a warranty on their products, typically lasting one to three years and covering defects....
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Are the scales and tools you sell calibrated and accurate?

Scales-n-tools.com focuses on providing high-quality, accurate scales and tools meeting industry standards. However, users...
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