What is your return policy?
Asked a year ago
Our return policy at Scales-n-tools.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return the item within 30 days of receiving it. We offer a hassle-free return process, allowing you to request a return authorization number online. Just pack the item in its original packaging, including all accessories and documentation, and ship it back to us. Once we receive the returned item, we will issue a refund or exchange according to your preference. Please note that the item must be in its original condition, undamaged and unused. We do not cover return shipping costs, unless a defective product was received. For further details, please refer to our "Returns and Exchanges" page on our website or contact our customer support team.
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