What if the item I received is damaged or defective?

If a customer receives a damaged or defective item from Sandeslovelygiftware.com, there are specific steps they can take to address the situation. Typically, it is advisable to thoroughly examine the item upon arrival to ensure no visible damage has occurred during shipping. If the item is indeed damaged or appears to be defective, the first course of action would be to refer to the return or exchange policy outlined on the website. Sandeslovelygiftware.com generally provides a clear policy regarding returns, ensuring customers have the necessary information on how to proceed. In many cases, customers may be required to document the damage with photographs to facilitate the return or exchange process. Additionally, it may be helpful to retain the original packaging, as companies often ask for items to be returned in their original condition. The policy usually includes information on time frames for reporting damage, steps for processing a return, and any potential costs involved. Furthermore, customers can consult the website's FAQs section for common questions related to damaged or defective items. This section often provides helpful guidance and specific instructions. For detailed assistance, customers may find contact information on the current webpage to inquire about their particular situation. Overall, it is essential to act promptly to ensure a smooth resolution to any issues with received items.