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What is the warranty on Samsonite products?

Asked 2 years ago
Samsonite offers a warranty that varies by product, but generally, they provide a limited warranty for most of their items, which typically covers defects in materials and workmanship under normal use. The warranty period usually ranges from two to ten years, depending on the specific collection and product line purchased. For example, their higher-end lines may come with longer warranty periods, while more basic options may have shorter terms. It is important to note that the warranty does not cover damages caused by misuse, accidents, or normal wear and tear associated with regular use. To ensure that you receive the proper coverage, purchasers should retain their proof of purchase, such as a receipt or order confirmation, as this will be necessary when claiming warranty service. In addition to the limited warranty, some Samsonite products may come with additional features or services, such as luggage repair programs or cosmetic repairs, which are aimed at extending the life of the product. However, details about these offerings may vary by product and location. For the most accurate and specific warranty information for a particular item, it is advisable to check the warranty details provided on the product's packaging or the current webpage on the official Samsonite website, where you can find comprehensive information regarding their warranty policies and any associated terms and conditions.
Answered Jul 16th 2025

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