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Salter Customer FAQ

Top Answers & How-to Guides

What is Salter's Phone Number?

The question we are asked most often is about how to talk to Salter customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Salter customer service, get an answer now.

Recent Salter Customer Questions

I am trying to register a Salter air fryer but I have no proof of purchase as it was delivered by Evri with no paper work

To register your Salter air fryer, proof of purchase is typically required. If you did not receive any paperwork with your delivery, you might still be able to locate electronic confirmation, such as an email receipt from Evri or the retailer. If you're unable to find any documentation, consider checking with the retailer or Evri for assistance. This should help you obtain the necessary proof of purchase to complete your registration.
Asked Jan 31, 2025 2:44 PM

How do I clear error e3 on an air fryer

Error E3 on an air fryer typically indicates a temperature sensor issue. To clear this error, first ensure the air fryer is unplugged. Allow it to cool down if it has been in use. Next, check for any obstructions around the heating element or the temperature sensor. Once everything is clear, plug the air fryer back in and attempt to use it again. If the error persists, it may require professional service or repair.
Asked Oct 26, 2024 5:11 PM

Help me with my Salter customer service issue

User Experience

What are the benefits of using Salter?

Salter products enhance cooking by offering durability, innovative designs, and user-friendly features. Their kitchenware...

Can I use Salter on multiple devices?

Salter products, especially kitchen scales, typically function independently. Some smart devices may connect with smartphones...

Is my personal information secure on Salter?

Salter prioritizes the security and privacy of customer information, typically using encryption and secure storage practices....

Are there any free features on Salter?

Salter provides various products that feature built-in options at no extra charge, such as tare and memory functions in their...

Can I customize my profile on Salter?

Salter does not generally offer options for users to create or personalize profiles, as their primary focus is on kitchenware...

Does Salter have a referral program?

Salter does not have a referral program at this time, but they may offer promotions and discounts. It is advisable to check...

Does Salter have a trade-in program for old kitchen products?

Salter does not currently have a trade-in program for old kitchen items, as such programs are rare in the industry. Instead of...

Sustainability and Recipes

Are there recipe ideas available for using Salter products?

Salter does not provide specific recipes but encourages users to explore a variety of cooking methods using their products....

What initiatives does Salter have for sustainability?

Salter emphasizes sustainability by using recycled materials, enhancing production energy efficiency, and creating durable...

Product Information

Does Salter offer a satisfaction guarantee on its products?

Salter is dedicated to delivering quality products and ensuring customer satisfaction, often providing warranties for...

How frequently does Salter release new products?

Salter frequently introduces new kitchenware and appliances multiple times each year, aligning with market trends and consumer...

What product categories are most popular at Salter?

Salter is recognized for its popular product categories, including kitchen scales known for precision, durable non-stick...

Are there user manuals available for all Salter products?

Salter offers user manuals for many products, particularly the latest ones, available for download on their website. However,...

What is the warranty period for Salter products?

Salter products generally come with a one-year warranty, covering manufacturing defects. Some items, particularly electronic...

Product Care

What is the process for requesting a replacement part from Salter?

To request a replacement part from Salter, begin by identifying the specific part needed, often found in the user manual. Then...

How can I care for my Salter cookware to ensure longevity?

Caring for Salter cookware involves reading care instructions, using non-metal utensils, and hand washing with mild soap. Avoid...

Can Salter products be used in the dishwasher?

Salter products vary in dishwasher safety, depending on materials and design. Many stainless steel and plastic items are...

What should I do if a Salter product is damaged upon arrival?

If a Salter product arrives damaged, it is important to evaluate the damage and take photographs for reference. Customers...
We look to the Salter issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Salter issues reported to GetHuman
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