© GetHuman Inc.

Saks Fifth Avenue Customer FAQ

Top Answers & How-to Guides

What is Saks Fifth Avenue's Phone Number?

The question we are asked most often is about how to talk to Saks Fifth Avenue customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Saks Fifth Avenue customer service, get an answer now.

Recent Saks Fifth Avenue Customer Questions

Can I return online purchase at the store?

Yes, you can return online purchases at Saks Fifth Avenue stores. Make sure to bring the item along with the packing slip or receipt to facilitate the return process.
Asked Dec 26, 2024 10:02 PM

Will saks refund / dispute my stolen gift card?

We're sorry to hear about your stolen gift card. At Saks Fifth Avenue, the policy typically states that gift cards are like cash, thus, they can't be replaced if lost or stolen. However, if you have the gift card number or proof of purchase, it's recommended to contact Saks Fifth Avenue's customer service for possible assistance. Each situation is unique and they may be able to offer some help depending on the circumstances.
Asked Feb 23, 2024 3:48 PM

Help me with my Saks Fifth Avenue customer service issue

Order Management

How can I track my order?

To track an order from Saks Fifth Avenue, customers can use the tracking number in the confirmation email or visit the order...

Can I cancel or modify my order?

Customers generally have a short timeframe to modify or cancel orders with Saks Fifth Avenue once they are placed, as orders...

Can I return an item purchased online in-store?

Saks Fifth Avenue generally permits online purchases to be returned at their physical stores, providing a hassle-free option....

Shipping and Returns

What is Saks Fifth Avenue's return policy?

Saks Fifth Avenue allows returns within thirty days of purchase, provided items are unworn, unwashed, and have all tags...

Do you offer international shipping?

Saks Fifth Avenue provides international shipping for customers outside the United States, allowing access to their luxury...

Can I purchase a Saks Fifth Avenue gift card?

Saks Fifth Avenue provides gift cards for purchase online and in-store, with various amounts available. These cards are...

Payments and Promotions

What payment options are accepted at Saks Fifth Avenue?

Saks Fifth Avenue accepts various payment methods, including major credit cards, gift cards, and PayPal for online purchases....

Are there any special promotions or discounts available?

Saks Fifth Avenue often has special promotions and discounts, particularly during holidays and special events. These can...

What is the SaksFirst credit card?

The SaksFirst credit card is a store credit card from Saks Fifth Avenue that offers rewards for purchases, exclusive...

Loyalty and Membership

What is SaksFirst and how does it work?

SaksFirst is Saks Fifth Avenue's loyalty program where members earn points for purchases in-store and online. Points can be...

Do you have a size guide for clothing/shoes?

Saks Fifth Avenue offers a detailed size guide on their website to help customers find the right fit for clothing and shoes....

Is there a loyalty program for frequent shoppers?

Saks Fifth Avenue has a loyalty program called Saks First, which rewards frequent shoppers with exclusive benefits. Members...
We look to the Saks Fifth Avenue issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Saks Fifth Avenue issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!