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Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order is placed with Runningsocks.com, the ability to cancel or change it depends on several factors, including the status of the order in the fulfillment process. Generally, if an order has not yet been processed for shipping, there may be a window of opportunity to make changes or to cancel the order. However, once the order has entered the shipping phase, modifications are typically not possible. To explore options for cancellation or changes, customers are advised to review the specific policies outlined on the website, which could provide detailed information on order management. Additionally, customers may find relevant contact information on the current web page to inquire directly regarding their specific situation. It is always a good practice to act promptly to ensure the best chance of making changes, as timelines can vary based on the order processing speed.
Answered Sep 16th 2025

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