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Rugsdoneright.com Customer FAQ

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What is Rugsdoneright.com's Phone Number?

The question we are asked most often is about how to talk to Rugsdoneright.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Rugsdoneright.com Customer Questions

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Rug Specifications

What are the available rug sizes?

Rugs Done Right provides a variety of rug sizes, including standard sizes like 2 x 3 feet up to larger options such as 9 x 12...
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What materials are the rugs made of?

Rugs Done Right provides a wide variety of rugs made from materials like wool, cotton, synthetic fibers, and jute. Each...
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Can I customize the size or color of a rug?

Rugs Done Right provides various options for customizing rug sizes and colors, though availability can vary by collection....
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Are the rug colors accurate in the product images?

Rugs Done Right aims to accurately depict rug colors in product images, but variations may occur due to factors like lighting...
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Are the rugs suitable for high-traffic areas?

Rugs from Rugs Done Right are suitable for high-traffic areas due to their durable materials and stain-resistant treatments....
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Are non-toxic and eco-friendly options available?

Rugs Done Right offers a range of non-toxic, eco-friendly rugs made from natural materials like organic cotton, jute, and wool....
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Shipping and Orders

Do you offer international shipping?

Rugsdoneright.com primarily serves the U.S. market but may offer some items for international shipping based on specific...
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How long does it take to receive my order?

The delivery time for orders from Rugsdoneright.com depends on the item, chosen shipping method, and destination. Standard...
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Can I track my order shipment?

Yes, customers can track their order shipments on Rugsdoneright.com, usually via a confirmation email that includes a tracking...
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Payment and Policies

What is your return policy?

Rugs Done Right advises checking their website for the most current return policy details, as policies can differ based on rug...
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What payment methods do you accept?

Rugsdoneright.com offers several payment options, including major credit cards like Visa and PayPal, along with possible...
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Do you offer any warranty on your rugs?

Rugs Done Right offers warranties on many rugs, which can differ by product and material. These warranties usually cover...
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What should I do if I'm not satisfied with my rug?

To address dissatisfaction with a rug from Rugsdoneright.com, customers should review the return policy on the website, gather...
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Maintenance and Consultation

How do I clean and maintain my rug properly?

To properly clean and maintain a rug, regular vacuuming, rotating it every few months, and promptly addressing spills are...
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Is there a design consultation service available?

Rugsdoneright.com provides various services but does not specifically guarantee design consultation. Customers can access...
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