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Ross Dress for Less Customer FAQ

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What is Ross Dress for Less's Phone Number?

The question we are asked most often is about how to talk to Ross Dress for Less customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Store Locations and Hours

Where are Ross Dress for Less stores located?

Ross Dress for Less has numerous stores mainly throughout the United States, especially in states like California, Texas,...
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What are Ross Dress for Less store hours?

Ross Dress for Less store hours generally range from 9:00 AM to 10:00 PM, Monday through Saturday, and 9:00 AM to 9:00 PM on...
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Return and Exchange Policies

What is the Ross Dress for Less return policy?

Ross Dress for Less typically allows returns within thirty days of purchase, provided items are in original condition. Keeping...
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Can I return items purchased online in-store?

Ross Dress for Less generally permits in-store returns for items bought online, making it convenient for shoppers. Having the...
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What should I do if I lose my receipt?

If a receipt is lost, customers may retrieve proof of purchase from their bank statement if they paid by card. Ross may also...
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Shopping Experience

Do I need a membership or loyalty card to shop at Ross Dress for Less?

Ross Dress for Less does not require any membership or loyalty card for shopping. Customers can enjoy discounted prices and...
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What types of products does Ross Dress for Less sell?

Ross Dress for Less provides a diverse range of products, primarily focusing on apparel for all ages, footwear for different...
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Does Ross Dress for Less offer online shopping?

Ross Dress for Less does not have online shopping; they prioritize an in-store experience for customers to enjoy a vast...
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Does Ross Dress for Less offer gift cards?

Ross Dress for Less provides gift cards that serve as wonderful gifts, enabling recipients to choose from various home goods,...
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Are there any store events or promotions I should know about?

Ross Dress for Less often features sales events, seasonal promotions, and themed sales that provide substantial discounts on...
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Discounts and Sales

Does Ross Dress for Less offer discounts or sales?

Ross Dress for Less is recognized for its low prices and significant discounts on various items. Instead of frequent sales or...
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What is the policy for using coupons at Ross Dress for Less?

Ross Dress for Less typically does not accept manufacturer coupons or promotions from other retailers. They offer their own...
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Merchandise Management

How often does Ross Dress for Less receive new merchandise?

Ross Dress for Less typically receives new merchandise weekly, often multiple times a week, providing customers with a...
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Can I order items that are out of stock online?

Ross Dress for Less does not usually allow orders for out-of-stock items online since they focus on in-store shopping....
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Store Policies

Are pets allowed in Ross Dress for Less stores?

Ross Dress for Less generally prohibits pets in their stores due to health and safety concerns, but service animals trained to...
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Does Ross Dress for Less offer alterations or tailoring services?

Ross Dress for Less does not provide alterations or tailoring services in-store. Their emphasis is on selling brand-name goods...
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