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How can I track my order?

Asked 2 years ago
Tracking an order from Roots Canada is a straightforward process. Once an order is placed, customers typically receive a confirmation email that includes details about the order along with a tracking number. This tracking number can be utilized to check the status of the shipment. To do this, one can visit the designated shipping carrier's website and input the tracking number in their tracking tool. This will provide real-time updates on the location and estimated delivery date of the package. If a customer does not receive a tracking number or has misplaced the confirmation email, they may find helpful information in the "Order History" section of their account on the Roots Canada website. By logging into their account, customers can view the status of all their past and current orders. For those who shop as guests and do not have an account, looking for a "Guest Order Tracker" feature on the website can also be beneficial. For the most current methods to track an order, it is advisable to refer to the Roots Canada website, as this will provide the latest information and options available.
Answered Aug 10th 2025

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