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Rogers Cable Customer FAQ

Top Answers & How-to Guides

What is Rogers Cable's Phone Number?

The question we are asked most often is about how to talk to Rogers Cable customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Rogers Cable Customer Questions

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Packages and Plans

What packages and plans does Rogers Cable offer?

Rogers Cable offers a range of packages for television, internet, and home phone, catering to various customer preferences....
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Can I bundle Rogers Cable with other services?

Rogers Communications Inc. allows customers to bundle services like Rogers Cable, Internet, Home Phone, and Wireless for...
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What channels are included in my Rogers Cable package?

The channels available in a Rogers Cable package depend on the chosen package and region. Customers typically get a mix of...
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What additional features or add-ons are available with Rogers Cable?

Rogers Cable provides various add-ons to improve customer experiences, including premium television channels like HBO and...
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Are there any promotional offers for new customers?

Rogers Cable often has promotional offers for new customers, including discounted services, free equipment rentals, and bundle...
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Service Issues and Upgrades

What is Rogers Anyplace TV and how does it work?

Rogers Anyplace TV is a streaming service that enables users to watch live TV and on-demand content on various devices. Active...
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Are there any data usage limits with Rogers Cable?

Rogers Cable does impose data usage limits mainly on their Internet services, with specific caps tied to various plans. While...
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How do I upgrade my Rogers Cable package?

To upgrade a Rogers Cable package, customers can explore available options on the official website, where they can find details...
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What should I do if my service is not working?

If service with Rogers Cable is not working, check for outages on their website, ensure all equipment is connected and...
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Device and Access

Can I access Rogers Cable on multiple devices?

Rogers Cable services can generally be used on multiple devices, such as smartphones, tablets, laptops, and smart TVs, through...
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Can I watch live TV through Rogers Cable on my mobile device?

Rogers Cable allows customers to stream live TV on mobile devices via the "Rogers Anyplace TV" service, which requires a...
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Payment and Contracts

What are the available payment options for Rogers Cable?

Rogers Cable provides various payment methods, including online payments via their website or app, automatic deductions from...
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Is there a minimum contract length for Rogers Cable services?

Rogers Cable provides various service plans with differing minimum contract durations, ranging from month-to-month to one or...
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We look to the Rogers Cable issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Rogers Cable issues reported to GetHuman
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