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Roastedcup.com Customer FAQ

Top Answers & How-to Guides

What is Roastedcup.com's Phone Number?

The question we are asked most often is about how to talk to Roastedcup.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Roastedcup.com Customer Questions

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Coffee Origin and Quality

What is the origin of your coffee beans?

Roastedcup.com obtains coffee beans from esteemed coffee-producing regions globally, prioritizing quality and flavor. Key areas...
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Do you offer different roast levels?

Roastedcup.com offers various roast levels, including light, medium, and dark, each with unique flavor profiles. Light roasts...
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How is your coffee roasted?

Roastedcup.com carefully selects their green coffee beans, roasting them with precision to enhance unique flavors. They combine...
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Do you offer decaffeinated options?

Roastedcup.com offers a selection of decaffeinated coffees that are thoughtfully sourced and roasted to retain their flavor....
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Product Information

What brewing methods are recommended for your coffee?

Roastedcup.com suggests various brewing methods such as pour-over, French press, AeroPress, and drip brewing. Each method...
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What sizes do your bags of coffee come in?

Roastedcup.com provides various coffee bag sizes to accommodate diverse preferences, typically including 8 ounces for casual...
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Ordering and Shipping

Can I place a wholesale order?

Roastedcup.com does provide options for wholesale orders, allowing businesses to buy coffee in bulk at discounted rates. The...
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Do you offer subscriptions?

Roastedcup.com does offer subscription services for regular coffee deliveries, allowing customers to enjoy their favorite...
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How often do you ship orders?

Roastedcup.com generally processes and sends orders within one to two business days, though this can change based on various...
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Policies and Promotions

What is your return policy?

Roastedcup.com has a customer-friendly return policy allowing returns within a specific timeframe, provided items are in...
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Do you have any promotions or discounts?

Roastedcup.com regularly features various promotions and discounts, including seasonal sales and loyalty programs for...
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Do you offer gift cards?

Roastedcup.com does offer gift cards, making them an excellent present for coffee enthusiasts. These gift cards allow...
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