What is your return policy?

Asked 6 months ago
Our return policy at Roastedcup.com is designed to ensure customer satisfaction. If for any reason you are not fully happy with your purchase, you may return the item(s) within 30 days of delivery for a full refund. Items must be unused and in their original packaging. To initiate a return, simply contact our customer service team with your order number and reason for return. We will provide you with a return authorization and instructions on how to proceed. Please note that customers are responsible for the return shipping costs, unless the item is damaged or defective. Once we receive the returned item(s) and confirm their condition, we will issue a refund. Your satisfaction is our top priority, and we strive to make the return process as seamless as possible for you.
Answered Nov 2, 2023

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