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Roaste.com Customer FAQ

Top Answers & How-to Guides

What is Roaste.com's Phone Number?

The question we are asked most often is about how to talk to Roaste.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Roaste.com Customer Questions

Help me with my Roaste.com customer service issue

Order Tracking

How do I track my order?

Customers can track their order from Roaste.com by checking the confirmation email for a tracking number and link to the...
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Can I cancel or modify my order after it has been placed?

The ability to cancel or change an order on Roaste.com depends on how soon the request is made after placing the order. If it...
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How long does it typically take for an order to be delivered?

Delivery time from Roaste.com varies depending on shipping methods, destination, and season. Standard shipping usually takes...
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What if I have a problem with my order?

When dealing with an order issue at Roaste.com, customers should verify their order details first. If problems remain, the...
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Coffee Products

What types of coffee beans does Roaste.com sell?

Roaste.com provides a wide range of coffee beans, primarily focusing on high-quality specialty options such as Arabica and...
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Are the coffee beans from sustainable sources?

Roaste.com prioritizes sourcing coffee beans from sustainable and ethical producers, emphasizing environmental care and fair...
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What types of brewing equipment do you recommend?

Roaste.com provides an array of brewing equipment catering to all coffee lovers, from beginner drip coffee makers to advanced...
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How do I store my coffee beans for freshness?

To keep coffee beans fresh, store them in a cool, dark, and dry place in an airtight container, like glass or ceramic. Avoid...
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Payments and Discounts

What payment methods does Roaste.com accept?

Roaste.com generally accepts various payment methods, including major credit and debit cards and possibly PayPal. For the...
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Are there any discounts or promotions available?

Roaste.com provides various discounts and promotions that change throughout the year, including percentage off and bundles. For...
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Shipping and Returns

Do you offer international shipping?

Roaste.com mainly serves customers in the United States, but may offer international shipping depending on factors like the...
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What is your return policy?

Roaste.com typically allows returns within thirty days of delivery if items are unopened and in original condition for a full...
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Coffee Subscriptions

Can I subscribe to receive regular coffee deliveries?

Roaste.com provides subscription services for coffee deliveries, allowing customers to customize their coffee selections, grind...
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Can I customize my coffee subscription?

Roaste.com allows customers to personalize their coffee subscriptions by selecting preferences like bean types, roast levels,...
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