Updated

Roaste.com Customer FAQ

Top Answers & How-to Guides

What is Roaste.com's Phone Number?

The question we are asked most often is about how to talk to Roaste.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What if I have a problem with my order?

If you encounter any issues with your order on Roaste.com, we are here to help and ensure your satisfaction. In case of a problem,...
Ask any question you have about Roaste.com customer service, get an answer now.

Order Tracking

How do I track my order?

Once your order has been processed and shipped, you will receive a confirmation email with tracking information. You can use this tracking...

Coffee Beans

What types of coffee beans does Roaste.com sell?

Roaste.com offers a wide range of coffee beans that cater to various tastes and preferences. Our diverse selection includes single-origin...

Order Changes

Can I cancel or modify my order after it has been placed?

Unfortunately, once an order has been placed on Roaste.com, it cannot be cancelled or modified. This is because our system is designed...

Delivery Time

How long does it typically take for an order to be delivered?

At Roaste.com, we strive to deliver your order as quickly as possible. Typically, our delivery time depends on various factors such...

Payment Methods

What payment methods does Roaste.com accept?

Roaste.com accepts various convenient and secure payment methods to ensure a seamless shopping experience. Customers can make purchases...

Discounts and Promotions

Are there any discounts or promotions available?

Yes, at Roaste.com, we offer various discounts and promotions to make your coffee experience even more delightful. We frequently run...

International Shipping

Do you offer international shipping?

Yes, we offer international shipping to customers worldwide. At Roaste.com, we believe that coffee lovers deserve to enjoy our premium,...

Return Policy

What is your return policy?

Our return policy at Roaste.com is designed to ensure customer satisfaction. We accept returns within 30 days of purchase for any unused...

Subscription Service

Can I subscribe to receive regular coffee deliveries?

Yes, you can subscribe to receive our regular coffee deliveries. At Roaste.com, we offer a convenient subscription service that allows...

Sustainability

Are the coffee beans from sustainable sources?

Yes, at Roaste.com, we are committed to sourcing coffee beans from sustainable sources. We recognize the importance of ethical and Our coffee beans come from carefully selected farms and cooperatives around the world that prioritize sustainable growing techniques. These practices include shade-grown cultivation, water conservation, and organic farming, among others. By supporting farmers who embrace these principles, we contribute to the preservation of biodiversity and minimize the negative impact on ecosystems. We are proud to offer a range of sustainable coffee options, both certified by reputable organizations and sourced from farms with long-standing relationships. Drinking our coffee means enjoying a delicious cup while supporting a more sustainable future for our planet and the communities involved in the coffee production chain....

Customer Support

What if I have a problem with my order?

If you encounter any issues with your order on Roaste.com, we are here to help and ensure your satisfaction. In case of a problem,...

Help me with my Roaste.com customer service issue

Ask any question you have about Roaste.com customer service. We will do our best to get you answers right away.
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated