What should I do if my item is damaged during shipment?

If an item from Roamans.com arrives damaged during shipment, it is important to address the issue promptly. Roamans typically advises customers to inspect their purchase immediately upon delivery. If damage is evident, it is recommended to take clear photographs of the item and the packaging as evidence. Next, check the current website for any specific return or exchange policies related to damaged items. Often, retailers provide a straightforward process for reporting damages, which may include filling out a form or contacting customer service directly. Following the outlined procedures ensures that the issue is resolved efficiently. Keeping all documentation, including shipping manifests and receipts, may also be helpful. Customers should always refer to the official Roamans website for the most current and accurate contact information and procedures.