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RoadRunnerSports.com Customer FAQ

Top Answers & How-to Guides

What is RoadRunnerSports.com's Phone Number?

The question we are asked most often is about how to talk to RoadRunnerSports.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account on RoadRunnerSports.com, visit the site and click "Sign In" or "Create an Account" at the top right. Fill...

Do I need an account to place an order?

You can place an order without an account on RoadRunnerSports.com by shopping as a guest. However, creating an account offers...
Ask any question you have about RoadRunnerSports.com customer service, get an answer now.

Recent RoadRunnerSports.com Customer Questions

I'd requested customer service to cancel my membership before renewal. But it has charged my credit card for renewal

If you have been charged for a renewal despite requesting cancellation, we recommend reviewing the cancellation policy and ensuring that your request was processed in time. Please check for any confirmation of your cancellation request. If you need to address this promptly, there is a link to the most up-to-date contact information right here on this page.
Asked Apr 27, 2025 7:59 PM

Help me with my RoadRunnerSports.com customer service issue

Account Management

How do I create an account?

To create an account on RoadRunnerSports.com, visit the site and click "Sign In" or "Create an Account" at the top right. Fill...

Do I need an account to place an order?

You can place an order without an account on RoadRunnerSports.com by shopping as a guest. However, creating an account offers...

Company Information

What is RoadRunnerSports.com?

RoadRunnerSports.com is an online store focused on athletic gear, catering to runners, walkers, and fitness lovers. It provides...

What is your privacy policy?

RoadRunnerSports.com has a strong privacy policy that protects customer information. It details how personal data is collected...

Payments and Discounts

What payment options are accepted?

RoadRunnerSports.com offers several payment methods including major credit cards like Visa, MasterCard, American Express, and...

Do you offer any discounts or promotions?

RoadRunnerSports.com frequently has various discounts, including sales, clearance events, and member offers. It is advisable to...

Returns and Exchanges

What is the return and exchange policy?

RoadRunnerSports.com offers a user-friendly return and exchange policy, allowing returns within ninety days for unworn,...

What if the product I received is damaged or defective?

Customers receiving damaged or defective products from RoadRunnerSports.com are advised to inspect items upon arrival and...

Order and Shipping Information

How long will it take to receive my order?

The time it takes to receive an order from RoadRunnerSports.com varies based on shipping choice, delivery location, and...

Do you offer international shipping?

RoadRunnerSports.com does provide international shipping, allowing customers outside the U.S. to order products. However,...

Can I track my order online?

Yes, customers of RoadRunnerSports.com can track their orders online. Once shipped, a confirmation email with a tracking number...

Can I cancel or change my order after it has been placed?

Customers should act quickly if they want to cancel or change an order with RoadRunnerSports.com, as there is a limited time to...
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