What if the product I received is damaged or defective?
Asked 6 months ago
If the product you received from RoadRunnerSports.com is damaged or defective, rest assured that we have you covered. We take great pride in offering high-quality products, and in the rare event that you receive a damaged or defective item, we will promptly resolve the issue. Simply reach out to our customer service team within 30 days of receiving the product, and they will guide you through the return or exchange process. We may request some additional information or photos to better understand the issue. Once we have evaluated the situation, we will either offer a full refund, exchange the product for a new one, or provide a suitable solution based on the nature of the problem. Your satisfaction is our top priority, and we are committed to ensuring you receive a seamless and satisfactory shopping experience with RoadRunnerSports.com.
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