How Do I Cancel My Rhapsody.com Subscription?

If you are considering cancelling your Napster (formerly known as Rhapsody.com) subscription, you have several options. You can cancel it through your account online or via your mobile carrier. If you have an iPhone, you can cancel it through the iTunes store. For Android phones, you can cancel via Google Play. You can also contact Napster via telephone to cancel your subscription.

As a Napster (formerly known as Rhapsody.com) subscriber, you may have found a better music streaming service, or you are cutting back expenses and want to cancel your subscription. How do you cancel your Napster subscription? You can get information and support from Napster's customer support team here, and you can read on for steps on cancelling your subscription.

Note: Rhapsody rebranded itself as Napster after acquiring the Napster brand.

How to Cancel your Napster Subscription

There are five ways you can cancel your Napster subscription: through the website, through Google Play Store, via iTunes, via telephone or through your mobile carrier.

Online Cancellation

You can cancel your Napster subscription online by completing these steps:

  1. Open the Napster website in your browser.
  2. Log-in to your account.
  3. Click on "My Account" to open your account details.
  4. Select the "Cancel Subscription" link.
  5. Confirm cancellation to complete the process.

Cancellation Via iTunes

If you subscribed to Napster through your iPhone or iPad, you can cancel it on your smart device by doing the following:

  1. Open "Settings" on your iPhone or iPad.
  2. Select your name.
  3. Tap on "Subscriptions."
  4. If there is not a "Subscriptions" option in settings, select App store or iTunes.
  5. In subscriptions choose Napster.
  6. Tap on "Cancel Subscription."

Using Google Play to Cancel Your Subscription

To cancel your Napster subscription using Google Play Store, do the following:

  1. Open Google Play on your smart device.
  2. Navigate to your account and log-in.
  3. Open "Subscriptions."
  4. Tap on Napster.
  5. Select "Cancel" to cancel your subscription.

Via Your Mobile Carrier

If you subscribed to Napster through your mobile carrier, you will have to contact the carrier directly to cancel the subscription. The customer service representative for your mobile carrier can assist you with cancellation.

Via Phone

You can also contact Napster directly via telephone here and request cancellation of your subscription. When you call Napster customer support, provide them with your name, subscription information and identifying information. You may also be asked for the reason why you are cancelling your subscription.

Whether you are switching to a different music streaming service or cutting items out of your budget, you can cancel your Napster subscription online, via the iTunes store, via Google Play, through your mobile carrier or via telephone. If you need more information or assistance, contact Napster customer support here.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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Rhapsody.com

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