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Razer Customer FAQ

Top Answers & How-to Guides

What is Razer's Phone Number?

The question we are asked most often is about how to talk to Razer customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Razer have a loyalty program or rewards program?

Yes, Razer offers a loyalty program called Razer Gold, which serves as a rewards program for its customers. By signing up for Razer...
Ask any question you have about Razer customer service, get an answer now.
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Orders and Returns

How can I track my order?

To track your order, simply log in to your Razer account and go to the "Orders" section. From there, you can select the specific order...
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Can I return a product if I'm not satisfied?

Yes, you can return a product if you're not satisfied with it. Razer offers a hassle-free 30-day return policy for products purchased...
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What is Razer's return policy?

Razer offers a comprehensive return policy to ensure customer satisfaction. Within 14 days of purchase, customers can return any product...
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Warranty and Support

What is the warranty period for Razer products?

The warranty period for Razer products is typically one year from the date of purchase. However, some Razer products may have an extended...
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Where can I find software drivers for my Razer device?

You can easily find software drivers for your Razer device on the official Razer website. Simply navigate to the Support section and...
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Payment Methods

What payment methods do you accept?

At Razer, we have a wide range of convenient and secure payment methods to cater to our customers' needs. We accept major credit cards,...
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Compatibility

Are Razer products compatible with Mac computers?

Yes, Razer products are compatible with Mac computers. Razer offers a wide range of peripherals, gaming laptops, and accessories that...
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Shipping

Does Razer offer international shipping?

Yes, Razer offers international shipping to various countries worldwide. Customers outside of the United States can enjoy the convenience...
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Razer Synapse

What is Razer Synapse and how does it work?

Razer Synapse is a software developed by Razer, a leading gaming peripheral manufacturer. It serves as a centralized hub for managing...
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Loyalty Program

Does Razer have a loyalty program or rewards program?

Yes, Razer offers a loyalty program called Razer Gold, which serves as a rewards program for its customers. By signing up for Razer...
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Help me with my Razer customer service issue

Ask any question you have about Razer customer service. We will do our best to get you answers right away.
We look to the Razer issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Razer issues reported to GetHuman
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