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Rawlings Customer FAQ

Top Answers & How-to Guides

What is Rawlings's Phone Number?

The question we are asked most often is about how to talk to Rawlings customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Rawlings Customer Questions

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Policies and Shipping

What is the return policy for Rawlings products?

Rawlings generally has a return policy that permits returns within 30 days if the items are unused and include all original...
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How long does it take to process and ship an order?

The time it takes for Rawlings to process and ship an order varies based on the product, stock, and shipping method. Generally,...
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Are there any discounts or promotions available?

Rawlings frequently has discounts and promotions available through their website and social media, especially during holidays...
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Can I track the status of my order?

Customers can track their order status after receiving a confirmation email with a tracking number. This number can be used on...
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Do you offer international shipping?

Rawlings does provide international shipping options, but specifics depend on the product and destination. Customers can order...
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Customization and Retail

Can I personalize or customize a Rawlings product?

Rawlings provides various options for personalizing their products, especially gloves, bats, and uniforms. Customers can...
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Where can I find care instructions for my Rawlings product?

To find care instructions for a Rawlings product, check their official website where such details are usually available under...
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How can I find a retailer near me that sells Rawlings products?

The most effective way to locate a retailer selling Rawlings products near you is to use the store locator on the official...
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What types of Rawlings gear are recommended for beginners?

For beginners in baseball or softball, Rawlings recommends lightweight gloves, youth bats, and essential protective gear like...
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Product Information

What is the warranty on Rawlings products?

Rawlings provides a limited warranty on several products, focusing on defects in materials and craftsmanship. The warranty...
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What is the difference between leather and synthetic materials for Rawlings products?

The distinction between leather and synthetic materials for Rawlings products is crucial for performance and longevity....
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Are Rawlings products suitable for professional use?

Rawlings products are esteemed for their quality and performance, making them ideal for professional athletes. With advanced...
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Can I use a Rawlings glove for both baseball and softball?

Rawlings offers gloves tailored for both baseball and softball, each designed for the specific ball dimensions and player...
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Is there a size chart available for Rawlings gloves?

Rawlings does offer a size chart for their gloves, aiding customers in selecting the right size based on factors like age,...
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