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RXVintage Customer FAQ

Top Answers & How-to Guides

What is RXVintage's Phone Number?

The question we are asked most often is about how to talk to RXVintage customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I get information about new products?

To stay updated on new products from RXVintage, regularly check their official website for new item listings and updates. They...

What are the hours of your customer support?

RXVintage does not have a fixed schedule for customer support hours, which may change. Generally, they are available during...
Ask any question you have about RXVintage customer service, get an answer now.

Recent RXVintage Customer Questions

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Ordering and Payment

How can I make an order with RXVintage?

To order from RXVintage, visit rxvintage.com to browse vintage eyewear and accessories. Select an item for details and add it...

What payment methods do you accept?

RXVintage typically accepts major credit cards such as Visa, Mastercard, American Express, and Discover, along with digital...

Can I change my order after it has been placed?

Once an order with RXVintage is placed, changes may be limited due to quick processing. If modifications are needed, acting...

Products and Services

What products does RXVintage offer?

RXVintage offers a carefully selected assortment of vintage eyewear and accessories, featuring unique frames and sunglasses...

Do you offer gift cards?

RXVintage does not provide gift cards as part of their regular offerings, focusing instead on vintage clothing and accessories....

What happens if an item is out of stock?

When an item at RXVintage is out of stock, it indicates it cannot be purchased at that moment. Inventory is updated regularly,...

Shipping and Tracking

What is your shipping policy?

RXVintage has a comprehensive shipping policy that ensures a smooth process for customers. Orders are generally processed and...

How do I track my order?

To track an order with RXVintage, customers can visit the website's tracking section to enter their order details. A...

What should I do if I receive a damaged item?

If a damaged item is received from RXVintage, examine both the item and its packaging, taking pictures of any damage. Then,...

Returns and Feedback

What is your return policy?

RXVintage's return policy allows customers to return items within a timeframe, typically between fourteen to thirty days,...

Are there any special promotions or discounts available?

RXVintage regularly has various promotions and discounts, but they can change often. For the latest details about current...

How can I provide feedback on your products?

To give feedback on RXVintage products, customers are encouraged to leave reviews on their website, providing details on...

Account and Support

How can I get information about new products?

To stay updated on new products from RXVintage, regularly check their official website for new item listings and updates. They...

What are the hours of your customer support?

RXVintage does not have a fixed schedule for customer support hours, which may change. Generally, they are available during...

How do I update my account information?

To update account information on RXVintage, users should log into their account on the website, navigate to "Account Settings"...
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