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Questrade Customer FAQ

Top Answers & How-to Guides

What is Questrade's Phone Number?

The question we are asked most often is about how to talk to Questrade customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I transfer my assets from another brokerage to Questrade?

Individuals can transfer assets from another brokerage to Questrade through an account transfer process. To begin, they must...

How can I deposit or withdraw funds from my Questrade account?

Depositing and withdrawing funds in a Questrade account is straightforward, allowing methods like bank transfers and wire...
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Recent Questrade Customer Questions

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Trading Services

Are there any fees associated with trading on Questrade?

Questrade has a fee structure that includes commissions for trading certain securities, though some ETFs can be traded without...
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Can I trade in foreign currencies with Questrade?

Yes, Questrade allows trading in foreign currencies on its platform, primarily focusing on Canadian and U.S. securities....
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Does Questrade support automated trading?

Questrade does indeed enable automated trading via its platform, catering to users who want to implement specific trading...
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What is Questrade's policy on margin trading?

Questrade allows investors to borrow funds for margin trading, enhancing their purchasing power for larger market positions....
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What services does Questrade offer for investors?

Questrade provides a range of investor services including online brokerage for trading various securities, managed investing...
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Investment Resources

What tools are available for research on Questrade?

Questrade provides a diverse range of research tools for investors, including fundamental and technical analysis resources,...
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What is the minimum investment required to start with Questrade?

Questrade does not impose a specific minimum investment requirement to open an account, allowing flexibility for different...
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Are there options for tax-loss harvesting with Questrade?

Questrade offers tools that can help investors with tax-loss harvesting, such as tracking portfolio performance and generating...
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What educational resources does Questrade provide?

Questrade provides a variety of educational resources, including the Questrade Learning Centre with articles, videos, and...
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Security and Support

How does Questrade ensure the security of my investment?

Questrade utilizes advanced encryption for online transactions, maintains secure servers, and employs firewalls for system...
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What customer support options does Questrade provide?

Questrade offers various customer support options, including an extensive online help center with articles and FAQs, live chat...
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Does Questrade offer mobile trading apps?

Questrade does offer mobile trading applications for iOS and Android, allowing users to manage their investments, execute...
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Account Management

Can I transfer my assets from another brokerage to Questrade?

Individuals can transfer assets from another brokerage to Questrade through an account transfer process. To begin, they must...
Read more

How can I deposit or withdraw funds from my Questrade account?

Depositing and withdrawing funds in a Questrade account is straightforward, allowing methods like bank transfers and wire...
Read more

How do I open an account with Questrade?

To open an account with Questrade, you must visit their website and choose between investment and retirement accounts. After...
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What types of accounts can I open at Questrade?

Questrade provides various account types to meet investors' needs, including self-directed trading accounts, tax-efficient...
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We look to the Questrade issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Questrade issues reported to GetHuman
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