How Do I Redeem My Frequent Flyer Miles for a Flight with Qatar Airlines?

Qatar Airways' frequent-flyer program provides a value-for-money flight experience for its large customer base throughout the world. However, you may experience delays and other challenges when contacting its customer service team. GetHuman provides helpful information about Qatar Airlines and other large corporations, thus enabling customers to access timely services. It also provides guidelines regarding common hurdles that customers face by compiling their shared experiences.

May 27, 2020

Qatar Airlines, a member of the OneWorld alliance, is among the fastest-growing airlines in the world. It connects passengers to more than 160 global destinations every day, including North and South America, Asia, Australasia, Europe, and Africa.

Like many airlines in the world, Qatar Airlines has a loyalty program accessible to its customers by signing up for the Privilege Club membership. Qatar Airway's frequent-flyer program enables customers to enjoy a range of benefits, including rewards, ticket discounts, and other incentives aimed at improving their flight experiences.

As a member of the Privilege Club, you can redeem your frequent flyer miles, generally referred to as Qmiles, for a flight with Qatar Airlines or its partner airlines.

How do I redeem my frequent flyer miles for a flight with Qatar Airlines?

  • Visit the Qatar Airlines website (Qatarairways.com)
  • From the homepage, place the cursor on the "Privilege Club" tab accessible at the top menu bar.
  • A dropdown menu is displayed.
  • Click on "Redeem Qmiles" under the listed redeem options.
  • Scroll down to find information under the heading "Flights on Qatar Airways," and click on the "Book award ticket" tab.
  • The website will prompt you to enter your Privilege Club login details.
  • Enter your membership number followed by your password, and submit by clicking on the "Log in" tab
  • Upon logging in successfully, your redeemable Qmiles are displayed on the dashboard.
  • Choose a suitable itinerary based on your Qmiles and seat availability. Click on "Redeem Qmiles and Qcredits" to book an award ticket for an economy, business, or first-class flight.
  • Moreover, you can click on the "Write to us" option in your logged-in area to contact the airline's Member Services and provide the details of your redemption request.
  • The airline also has provisions for using Qmiles plus cash in a scenario where you don't have enough Qmiles for the flight ticket.
  • Ensure that you redeem your frequent flyer miles for a flight with Qatar Airlines at least 48 hours before the departure date.

It's crucial to note that your Qmiles has an expiry period of three years after earning them, and the program schedules their expiry twice a year on 30th June and 31st December.

Log in to your Privilege Club membership account, and click on the "Qmiles Expiry Summary" widget on your dashboard to check your Qmiles' expiry dates. If you have a Platinum membership status in the Privilege Club, you don't have to worry about expiry.

You could also pay to extend or revalidate your Qmiles' expiry period for a further 12 months if you belong to the other Privilege Club membership tiers, namely Burgundy, Silver, and Gold. You will secure a chance to redeem your frequent flyer miles for a flight with Qatar Airlines.

Alternative method

You could also redeem your frequent flyer miles for a flight with Qatar Airlines by contacting the Qatar Airlines customer service team and request award availability. Booking an award ticket online is more effective than making a call to the airline's customer service.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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