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QQ.com Customer FAQ

Top Answers & How-to Guides

What is QQ.com's Phone Number?

The question we are asked most often is about how to talk to QQ.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I change my QQ.com account username?

Changing the username of a QQ.com account is generally not allowed, as users are identified by a permanent QQ number. While one...

Can I use my QQ.com account to access other services?

A QQ.com account offers access to multiple services beyond QQ Messenger, including Tencent WeChat and Tencent Gaming. Many...
Ask any question you have about QQ.com customer service, get an answer now.
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Recent QQ.com Customer Questions

اريد استرجاع حسابي في qq 1393589297@qq.com

نحن نعتذر، لكننا لا نستطيع مساعدتك في استعادة حسابك مباشرة. ستحتاج إلى الاتصال بدعم خدمة العملاء في QQ.com. يمكن أن تكون العملية تشمل التحقق من هويتك وتقديم بعض المعلومات المرتبطة بحسابك، مثل سجلات الدخول الخاصة بك أو محادثات الدردشة. تذكر، دائمًا أن تحافظ على سرية معلوماتك الشخصية وألا تشاركها مع أي شخص غير موثوق.
Asked Apr 23, 2024 1:12 AM

Help me with my QQ.com customer service issue

Account Management

Can I change my QQ.com account username?

Changing the username of a QQ.com account is generally not allowed, as users are identified by a permanent QQ number. While one...
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Can I use my QQ.com account to access other services?

A QQ.com account offers access to multiple services beyond QQ Messenger, including Tencent WeChat and Tencent Gaming. Many...
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Can I customize the notification settings for my QQ.com account?

Yes, users can personalize their notification settings on QQ.com to fit their preferences. This includes adjusting alerts for...
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What are the benefits of upgrading my QQ.com account?

Upgrading a QQ.com account offers many advantages, including access to premium features like increased storage, enhanced...
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Settings and Preferences

Can I change the language settings on QQ.com?

Changing the language settings on QQ.com is possible and enhances user experience. Users should access the settings or...
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How do I manage preferences for advertisements on QQ.com?

To manage advertisement preferences on QQ.com, users can log into their accounts and access the settings menu, usually found in...
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User Experience

What features does QQ.com provide for enhancing user experience?

QQ.com provides various features to enhance user experience, including instant messaging, group chats, and social sharing of...
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Can saya I share multimedia files through QQ.com?

QQ.com allows users to share various multimedia files including images, videos, audio, and documents through its platform. The...
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Does QQ.com offer collaborative tools for users?

QQ.com offers a range of collaborative tools, including group chat for real-time communication, file sharing, voice and video...
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What types of games or entertainment content are available on QQ.com?

QQ.com provides a wide selection of games and entertainment options, including competitive and casual online games, mobile...
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Security and Safety

How do I keep my QQ.com account secure?

To secure a QQ.com account, one should create a strong password, enable two-factor authentication, update passwords regularly,...
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Are there parental controls available for QQ.com?

QQ.com provides parental controls to help parents manage their children's platform usage, including age restrictions and...
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What content moderation policies does QQ.com enforce?

QQ.com has established thorough content moderation policies to ensure user safety and respect, addressing hate speech,...
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Developer Resources

What resources are available for developers using QQ.com APIs?

Developers using QQ.com APIs can find abundant resources, including an official developer portal with documentation, sample...
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Can I use QQ.com for international communication?

QQ.com is suitable for international communication, offering messaging, voice, and video calls. It supports multiple languages...
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We look to the QQ.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
QQ.com issues reported to GetHuman
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