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Priority Club Customer FAQ

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Membership Benefits

What are the benefits of being a Priority Club member?

Membership in IHG Rewards offers multiple benefits for travelers, such as earning points for stays that can be redeemed for...
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What are the benefits of linking my priority membership with a credit card?

Linking a Priority Club membership to a credit card can enhance travel rewards by earning extra points on purchases. Certain...
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Points and Rewards

Can I transfer my Priority Club points to another member?

Generally, Priority Club points cannot be transferred between members, as they are tied to the individual who earned them to...
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What happens to my points if I don't use them?

If points are not utilized, they can expire after a year of inactivity, where qualifying activities such as hotel stays,...
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Can I use my Priority Club points for travel bookings?

Members of Priority Club can indeed redeem their points for travel-related bookings such as hotel stays, flights, and car...
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Are there partner companies where I can earn Priority Club points?

Priority Club members can earn points through various partner companies, including airlines, car rentals, and retail outlets....
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How can I earn additional points in the Priority Club?

Members can earn additional Priority Club points mainly through stays at IHG hotels, as well as participating in promotions and...
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Booking Policies

What is the cancellation policy for Priority Club bookings?

The cancellation policy for Priority Club varies by hotel and rate type, often allowing cancellations with a notice of...
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Can I book a hotel room for someone else using my Priority Club membership?

Yes, a Priority Club member can book a hotel room for another person by entering their name during the reservation process. It...
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What are the accepted forms of payment for Priority Club bookings?

Priority Club, part of IHG, generally accepts major credit cards like Visa and MasterCard for bookings, along with possible...
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Elite Status Requirements

What are the requirements for earning Elite status in Priority Club?

To earn Elite status in Priority Club, members must meet criteria based on nights stayed or points earned annually. This...
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How often do I need to stay at a Priority Club hotel to maintain my status?

To maintain status in the IHG Rewards program, members need to earn a specific number of nights or points annually, with...
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