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Priority Club Customer FAQ

Top Answers & How-to Guides

What is Priority Club's Phone Number?

The question we are asked most often is about how to talk to Priority Club customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the accepted forms of payment for Priority Club bookings?

Priority Club accepts various forms of payment for bookings. The accepted payment methods include major credit cards such as Visa,...
Ask any question you have about Priority Club customer service, get an answer now.

Membership Benefits

What are the benefits of being a Priority Club member?

As a Priority Club member, you can enjoy an array of exclusive benefits. Firstly, you earn points for every qualifying stay at any...

Points Transfer

Can I transfer my Priority Club points to another member?

No, it is not possible to transfer Priority Club points to another member. Points earned through the Priority Club program are non-transferable...

Cancellation Policy

What is the cancellation policy for Priority Club bookings?

The cancellation policy for Priority Club bookings is as follows: if you need to cancel your reservation, you must do so at least 24...

Booking for Others

Can I book a hotel room for someone else using my Priority Club membership?

Yes, you can book a hotel room for someone else using your Priority Club membership. As a Priority Club member, you have the flexibility...

Elite Status Requirements

What are the requirements for earning Elite status in Priority Club?

To earn Elite status in Priority Club, there are specific requirements that need to be met. There are three tiers of Elite status:...

Payment Methods

What are the accepted forms of payment for Priority Club bookings?

Priority Club accepts various forms of payment for bookings. The accepted payment methods include major credit cards such as Visa,...

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