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Pooldawg.com Customer FAQ

Top Answers & How-to Guides

What is Pooldawg.com's Phone Number?

The question we are asked most often is about how to talk to Pooldawg.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the difference between a one-piece and a two-piece cue?

The main difference between a one-piece and a two-piece cue lies in their construction. As the name suggests, a one-piece cue consists...
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Order Management

How do I cancel an order?

To cancel an order, please contact our customer service team as soon as possible with your order number. We will do our best to accommodate...
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How long does it take to process an order?

At Pooldawg.com, we strive to process orders in a timely manner to ensure you receive your products as quickly as possible. Typically,...
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Can I track my order?

Yes, you can easily track your order at Pooldawg.com. After placing your order, you will receive a confirmation email with a tracking...
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Can I change or update my shipping address after placing an order?

Yes, you can change or update your shipping address after placing an order on Pooldawg.com. To do so, you must contact their customer...
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Payment Methods

What payment methods are accepted?

At Pooldawg.com, we offer a range of convenient and secure payment methods to ensure an easy shopping experience. We accept all major...
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Return Policy

What is your return policy?

Our return policy at Pooldawg.com is designed to ensure our customers are completely satisfied with their purchases. If for any reason...
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International Shipping

Do you offer international shipping?

Yes, Pooldawg.com offers international shipping to over 200 countries worldwide. We understand that our customers come from all over...
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Warranty Policy

What is your warranty policy?

Our warranty policy at Pooldawg.com offers a guarantee on defective products purchased through our website. If you receive an item...
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Custom Pool Cues

Do you offer custom pool cues?

Yes, at Pooldawg.com, we offer a wide range of custom pool cues to cater to the unique needs and preferences of our customers. Our...
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Cue Types

What is the difference between a one-piece and a two-piece cue?

The main difference between a one-piece and a two-piece cue lies in their construction. As the name suggests, a one-piece cue consists...
Read more

Help me with my Pooldawg.com customer service issue

Ask any question you have about Pooldawg.com customer service. We will do our best to get you answers right away.
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