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Can I cancel or change my order after it has been placed?

Asked 2 years ago
When it comes to orders placed through PlumberSurplus.com, customers often wonder about their options for cancellation or making changes after an order has been confirmed. Typically, it is advised that once an order is placed, the ability to modify or cancel it becomes challenging due to rapid processing and shipping procedures. However, it is not impossible to request changes. If a customer realizes they need to cancel or modify their order, it is recommended to act swiftly and check for the specific policies that apply to their situation. The best course of action would be to review the terms and conditions available on PlumberSurplus.com, as these will outline the specific guidelines regarding cancellations and modifications. Additionally, it may be beneficial to visit the "Contact" section of the website to find the appropriate means to communicate any changes directly with customer service. While it is important to note that the outcome will depend on the order status and the company's policies, reaching out promptly increases the chances of successfully altering the order. Therefore, checking the current web page for up-to-date information and procedures is essential.
Answered Sep 7th 2025

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