What programs do you have for low-income customers?

Piedmont Natural Gas offers several programs and initiatives designed to assist low-income customers in managing their energy costs. One notable program is the Energy Assistance Program, which is intended to provide financial assistance to eligible customers who may be struggling to pay their natural gas bills. This program is often available in collaboration with community agencies and local organizations that help distribute funds. Additionally, Piedmont Natural Gas participates in various energy efficiency programs. These initiatives aim to guide customers in making energy-efficient choices, which can lead to reduced energy consumption and lower utility bills over time. By providing resources and education on energy conservation practices, the company helps customers understand how they can save money on their energy expenses. Furthermore, Piedmont Natural Gas may also have specific partnerships with organizations focused on assisting low-income households. These partnerships can offer additional support, whether through direct financial assistance or through resources aimed at improving home energy efficiency. It is also valuable to note that local community action agencies sometimes have their own programs, so it may be helpful for customers to connect with these organizations to explore available resources. For detailed information regarding eligibility requirements, application processes, and specific programs offered at any given time, it is advisable to visit the current Piedmont Natural Gas website. There, customers can find comprehensive information about these initiatives and how to access them, ensuring they can take full advantage of available assistance programs tailored to low-income households.