How can I request a payment extension?

To request a payment extension with Piedmont Natural Gas, customers typically have a few options. It is important to first understand that payment extensions are generally granted on a case-by-case basis, taking into consideration individual circumstances. A customer may wish to start by reviewing the company’s current policies regarding payment arrangements, as they can vary based on different factors such as account history and service type. In many instances, customers can utilize the online account management system to submit a payment arrangement request. By logging into their account at the Piedmont Natural Gas website, customers may find tools that guide them through the process. Alternatively, if a customer prefers speaking with someone directly, there may be a customer service line available for inquiries related to payment extensions. It is important to act as soon as a payment issue arises, as proactive communication often leads to more favorable outcomes. For the latest information and specific instructions on requesting a payment extension, one can explore the relevant sections of the Piedmont Natural Gas website, where contact details and further assistance could be found.