What should I do if my Sonicare toothbrush stops working?

If a Philips Sonicare toothbrush stops working, there are several troubleshooting steps one can take to identify and potentially resolve the issue. First, check if the toothbrush is charged. Many Sonicare models require a certain battery level to function. If the device is rechargeable, place it on the charging base for at least 24 hours to see if this restores functionality. Next, examine the on/off button to ensure it is not stuck, as this can occasionally prevent the toothbrush from powering on. If the device has a removable brush head, detach it and reattach it securely. Some models have safety features that only allow the toothbrush to operate when the brush head is correctly positioned. Additionally, check for any visible damage or obstructions, such as debris around the charging contacts or issues with the charging base itself. If these steps do not resolve the issue, it may be necessary to refer to the user manual or visit the official Philips Sonicare webpage for guidance specific to the model in question. The webpage may also provide further customer support options if assistance is needed.