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Penn Medicine Customer FAQ

Top Answers & How-to Guides

What is Penn Medicine's Phone Number?

The question we are asked most often is about how to talk to Penn Medicine customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Penn Medicine offer telemedicine services?

Yes, Penn Medicine does offer telemedicine services. As a leading healthcare provider, Penn Medicine recognizes the importance and...
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Appointments

How do I make an appointment?

To make an appointment at Penn Medicine, you can contact our scheduling team either by phone or online. Our team will work with you...
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Billing

How do I pay my bill?

You can pay your bill online through the patient portal, by phone, or by mail. Accepted forms of payment include credit cards, debit...
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Services

What services does Penn Medicine offer?

Penn Medicine offers a comprehensive range of medical services to cater to diverse healthcare needs. Our renowned healthcare system...
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Locations

Where are the Penn Medicine locations?

Penn Medicine has multiple locations throughout the greater Philadelphia region. These include the Hospital of the University of Pennsylvania...
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New Patients

Is Penn Medicine accepting new patients?

Yes, Penn Medicine is accepting new patients. As a leading academic medical center, we prioritize providing quality healthcare and...
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Insurance

What insurance plans does Penn Medicine accept?

Penn Medicine accepts a wide range of insurance plans to ensure that patients have access to exceptional healthcare services. We work...
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Medical Records

Can I request my medical records from Penn Medicine?

Yes, you can request your medical records from Penn Medicine. The hospital understands the importance of having access to your own...
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Clinical Trials

Are there any clinical trials available at Penn Medicine?

Yes, Penn Medicine offers a variety of clinical trials for different diseases and conditions. As a leading academic medical center,...
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Prescription Refill

Can I request a prescription refill online?

Yes, you can request a prescription refill online at Penn Medicine. Our convenient online platform allows you to easily request prescription...
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Specialties

What specialties are available at Penn Medicine?

Penn Medicine offers an extensive range of medical specialties to cater to various healthcare needs. Patients can access services in...
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Telemedicine

Does Penn Medicine offer telemedicine services?

Yes, Penn Medicine does offer telemedicine services. As a leading healthcare provider, Penn Medicine recognizes the importance and...
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Help me with my Penn Medicine customer service issue

Ask any question you have about Penn Medicine customer service. We will do our best to get you answers right away.
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