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Penn Medicine Customer FAQ

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What is Penn Medicine's Phone Number?

The question we are asked most often is about how to talk to Penn Medicine customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Penn Medicine Customer Questions

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Services Offered

What services does Penn Medicine offer?

Penn Medicine provides a broad range of healthcare services catering to diverse patient needs, including specialized medical...
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What specialties are available at Penn Medicine?

Penn Medicine provides a broad range of specialties to cater to various healthcare needs. Key areas include internal medicine,...
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Does Penn Medicine offer telemedicine services?

Penn Medicine provides telemedicine services that enable patients to receive care from their homes. This approach enhances...
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Does Penn Medicine offer wellness and preventative care programs?

Penn Medicine emphasizes wellness and preventive care by offering programs such as health screenings, immunizations, and...
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Are there any wellness classes or workshops offered at Penn Medicine?

Penn Medicine offers a diverse selection of wellness classes and workshops aimed at enhancing health and well-being, addressing...
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Patient Access

Is Penn Medicine accepting new patients?

Penn Medicine generally accepts new patients, but availability varies by specialty and current capacity. It is best to check...
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Can I request my medical records from Penn Medicine?

Patients can indeed request their medical records from Penn Medicine by submitting a formal request with the necessary...
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Can I request a prescription refill online?

Patients enrolled in the Penn Medicine patient portal can conveniently request prescription refills online. They can log in to...
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How can I find a specialist at Penn Medicine?

To locate a specialist at Penn Medicine, one can easily access their official website and use the "Find a Doctor" tool to...
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Can I schedule appointments online at Penn Medicine?

Yes, patients can schedule appointments online at Penn Medicine using a user-friendly portal. This allows for both new and...
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Insurance and Payments

What insurance plans does Penn Medicine accept?

Penn Medicine collaborates with multiple insurance plans to ensure accessible healthcare, typically accepting major insurers...
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What are the payment options available for services at Penn Medicine?

Penn Medicine provides various payment methods, including credit and debit cards, cash, and checks. They may offer payment...
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Research and Education

Are there any clinical trials available at Penn Medicine?

Penn Medicine conducts numerous clinical trials across various specialties, allowing patients access to innovative therapies...
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What research opportunities are available at Penn Medicine?

Penn Medicine provides a wide range of research opportunities across various healthcare disciplines, focusing on enhancing...
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Does Penn Medicine provide any educational resources for patients?

Penn Medicine provides numerous educational resources aimed at helping patients understand their health conditions and...
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Does Penn Medicine have any partnerships with local organizations for health initiatives?

Penn Medicine collaborates with various local organizations to support health initiatives aimed at improving public health and...
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How can I find out about support services for caregivers at Penn Medicine?

To learn about caregiver support services at Penn Medicine, one can explore various resources including educational programs,...
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Transportation and Visiting

What are the transportation options for getting to Penn Medicine facilities?

There are various transportation options to reach Penn Medicine facilities, including public transit through SEPTA, on-site...
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What are the visiting hours for hospitals operated by Penn Medicine?

Visiting hours at Penn Medicine hospitals can differ by location and unit, generally running from late morning to early...
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