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Peet's Coffee Customer FAQ

Top Answers & How-to Guides

What is Peet's Coffee's Phone Number?

The question we are asked most often is about how to talk to Peet's Coffee customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What payment methods does Peet's Coffee accept?

Peet's Coffee accepts a variety of payment methods to provide convenience to its customers. At our locations, we accept major credit...
Ask any question you have about Peet's Coffee customer service, get an answer now.
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Gift Cards

How Do I Send Someone a Peet's Coffee Gift Card?

Peet's Coffee only provides digital gift cards that can be sent to the recipient's email address in minutes or delivery set for a later...
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How Do I Buy a Gift Card from Peet's Coffee?

Peet's Coffee makes it easy to gift someone a delicious treat. It offers a range of coffee and other gifts your loved ones could enjoy,...
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What Do I Do If My Peet's Coffee Gift Card Balance Won't Load?

If the Peet's Coffee gift card balance tool shows the wrong balance, or if it can't load your card's information, then you have a problem...
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How Do I Request a Refund for a Gift Card from Peet's Coffee?

Peet's Coffee offers high-quality, fresh-roasted coffees, teas, and other delightful drinks with over 200 locations around the United...
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How Do I Check the Balance on My Peet’s Coffee Gift Card?

To check the balance on a Peet's Coffee gift card, log into your account and click on My Account link. Select Order History in the...
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How Do I Use My Peet's Coffee Gift Card for My Purchase?

Peet's Coffee is a specialty coffee roaster and retailer based in San Francisco, California, offering a wide range of high-quality...
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Can I use my Peet's Coffee gift card online?

Yes, Peet's Coffee gift cards can be used for online purchases. To use your gift card online, simply add items to your cart on the...
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Return Policy

What is the Peet's Coffee return policy?

Peet's Coffee has a customer-friendly return policy. If you are not completely satisfied with your purchase, Peet's Coffee offers a...
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Customization

Can I customize the flavor of my coffee order?

Yes, at Peet's Coffee, we offer a range of customization options to ensure you get your perfect cup of coffee. Our skilled baristas...
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Locations

Where can I find a Peet's Coffee near me?

To find a Peet's Coffee near you, simply visit our website and click on the "Store Locator" tab. This will direct you to a page where...
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Coffee Beans

What types of coffee beans does Peet's Coffee offer?

Peet's Coffee offers a wide range of coffee beans sourced from various regions around the world. Our collection includes single-origin...
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Shipping

Does Peet's Coffee offer international shipping?

No, Peet's Coffee currently does not offer international shipping. At the moment, Peet's Coffee only ships within the United States,...
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Cancellation Policy

What is Peet's Coffee's cancellation policy for online orders?

Peet's Coffee understands that circumstances change, and they strive to accommodate any cancellations or modifications to online orders....
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Wholesale Options

Does Peet's Coffee offer wholesale options for businesses?

Yes, Peet's Coffee offers wholesale options for businesses. With their commitment to high-quality coffee, they provide a range of wholesale...
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Returns

Can I return a coffee maker or brewing equipment purchased from Peet's Coffee?

Yes, Peet's Coffee accepts returns for coffee makers and brewing equipment purchased from their stores. Customers have 30 days from...
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Payment Methods

What payment methods does Peet's Coffee accept?

Peet's Coffee accepts a variety of payment methods to provide convenience to its customers. At our locations, we accept major credit...
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Help me with my Peet's Coffee customer service issue

Ask any question you have about Peet's Coffee customer service. We will do our best to get you answers right away.
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