Peacock Customer FAQ

To access Peacock on your Apple phone, download the Peacock app from the App Store. Once installed, open the app, and look for the "Sign In" option on the home screen. Enter the email and password associated with your subscription. If you’ve purchased your subscription through Amazon, you might need to use the Amazon account credentials or redeem a code. If issues persist, check the app's support section for troubleshooting steps.

There is a link to the most up-to-date contact information right here on this page that you are viewing.

To change your password on Peacock, go to the account settings in the app or on the website. Look for the option labeled "Change Password" or something similar. Enter your current password, then your new password twice to confirm. Make sure to save your changes.

If you see a charge for a Peacock subscription that you did not authorize, please check your account for any ongoing subscriptions. You may have inadvertently signed up for a free trial or during another purchase. To request a refund, there is a link to the most up-to-date contact information right here on this page. Use that link to reach out for assistance regarding the fraudulent charge and the refund process.

If you were charged for a service you previously canceled, please check your account to confirm the cancellation status. Charges can sometimes occur due to processing times or delays. If everything seems correct on your end and you still see the charge, there is a link to the most up-to-date contact information right here on this page that you’re viewing.