How Do I Report a Missing Delivery to the Patriot News Harrisburg?

If you have a subscription to the Patriot News in Harrisburg, missing a delivery can be a massive inconvenience. Reporting the issue to the Patriot News as soon as possible is the correct move and can be done with these helpful tips.

Nov 18, 2019

The Patriot News is the biggest newspaper in the Harrisburg Pennsylvania Metropolitan area. The newspaper was founded over 150 years old and is one of the oldest daily/Sunday newspapers in the country. The paper has been owned by the PA media group since 1947.

If you have a subscription to the Patriot News in Harrisburg, missing a delivery can be a massive inconvenience. Reporting the issue to the Patriot News as soon as possible is the correct move.

If you miss a delivery from the newspaper it may be for a variety of reasons. One of the reasons could be that you moved but forgot to notify the paper of the change of address.

Another reason why you may miss a delivery is if you have not yet fully paid you subscription. In such a case you should check your bill for any discrepancies and if your bill is fully paid, you should contact the newspaper immediately.

A simple reason why you may miss your delivery is if there is an issue with the delivery. However, the company should notify you and if not, you should contact them and make a claim.

You can contact Patriot News to report a missing delivery through several avenues including:

Website

You can contact Patriot News Harrisburg about a missing newspaper delivery directly from their website. You can do so by following these steps:

  1. Launch your web browser and open the Patriot News website
  2. Scroll to the bottom of the website and click the tab labeled 'Contact Us' and you will be redirect to the PA Media Group contact page
  3. You will be prompted to choose a reason for contacting the newspaper. Under 'What are you interested in?' choose 'Subscription, delivery and letters to the editor'
  4. You will be prompted to sign in to your account
  5. Input the necessary details and sign in
  6. Click the tab labeled 'Manage My Subscription' and a drop down menu will appear
  7. Select and click 'Report a delivery issue' from the drop down menu and you will be redirected to the Patriot News feedback form
  8. Input the necessary personal information including names, address, email, city, zip code and phone number
  9. Type in your report about the missing delivery and when you are done click 'Submit' to send the form.

Social Media

If you cannot access their website, you can try reaching out to Patriot News Harrisburg through one or several of their social media pages. Patriot News has a presence in Facebook, Twitter and Instagram.

You can send them a public tweet or Facebook post or post on Instagram and alert them of your missing delivery. If they still do not respond you should send them a direct message on any of the platforms, preferably the most active one.

Allow notifications so that you can be alerted as soon as Patriot News responds to your message. However, you should be patient and also avoid using any foul language especially if you send them a public message.

Phone

You should call Patriot News Harrisburg and report a missing delivery to them. It is one of the best avenues that you can utilize to do so.

Calling them is swift and you have the advantage of filing the report to a live customer support agent. Make your report in as respectful and courteous a manner as possible.

You can obtain Patriot News' customer support phone number from GetHuman.

Mail

If all else fails, you should send them a letter through post. It will be slow and should not be used if you urgently need to report the missing delivery.

You will find the Patriot News Harrisburg office address on their website.

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