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Parts Dr Customer FAQ

Top Answers & How-to Guides

What is Parts Dr's Phone Number?

The question we are asked most often is about how to talk to Parts Dr customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I track my order?

Yes, you can easily track your order with Parts Dr. Once your order is confirmed and shipped, you will receive a tracking number via...
Ask any question you have about Parts Dr customer service, get an answer now.
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About Parts Dr

What is Parts Dr?

Parts Dr is an online retailer specializing in providing high-quality replacement parts for home appliances. With a vast inventory...
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Store Location

Do you have a physical store location?

No, Parts Dr does not have a physical store location. As an online retailer specializing in appliance parts, our business operates...
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Shipping

Do you offer international shipping?

Yes, Parts Dr offers international shipping. We understand that our customers come from different parts of the world and we are committed...
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Return Policy

What is your return policy?

Our return policy at Parts Dr is customer-oriented and hassle-free. We understand that sometimes a product may not meet your expectations...
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Order Processing Time

How long does it take to process an order?

At Parts Dr, we strive to process orders as quickly as possible to ensure prompt delivery of your desired parts. Once an order is placed,...
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Order Changes

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed, but you need to do it as soon as possible. If you realize you need...
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Payment Methods

What payment methods do you accept?

We accept several convenient and secure payment methods to ensure a seamless shopping experience. At Parts Dr, you can make payments...
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Product Condition

Are the parts on your website new or used?

All the parts available on our website at Parts Dr are brand new. We understand the importance of using high-quality components when...
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Warranties

Do you offer any warranties for the parts?

Yes, Parts Dr offers warranties for the parts. We understand the importance of providing reliable and high-quality products to our...
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Customer Rewards

Do you have a rewards program or discounts for frequent customers?

Yes, at Parts Dr, we value our frequent customers and offer a rewards program to show our gratitude. With our rewards program, customers...
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Order Tracking

Can I track my order?

Yes, you can easily track your order with Parts Dr. Once your order is confirmed and shipped, you will receive a tracking number via...
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