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Paperless Post Customer FAQ

Top Answers & How-to Guides

What is Paperless Post's Phone Number?

The question we are asked most often is about how to talk to Paperless Post customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What customer support options are available?

Paperless Post offers various customer support options, including an FAQ section for common questions and a contact form for...

How can I contact the Paperless Post team for inquiries?

You can usually find contact information for Paperless Post on their official website, where they may have a support section...
Ask any question you have about Paperless Post customer service, get an answer now.
Contact Paperless Post customer service

Recent Paperless Post Customer Questions

How do I set up a paperless post account

To set up a Paperless Post account, visit the Paperless Post website and click on “Sign Up.” You can register using your email address, Google, or Facebook account. After entering the required information, follow the prompts to complete your account creation. Once your account is set up, you can start creating and sending online invitations and cards.
Asked Sep 14, 2025 9:56 PM

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Invitations and Design Options

Can I customize my invitations with Paperless Post?

Paperless Post provides extensive customization options for invitations, allowing users to select designs and personalize text,...
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Are Paperless Post invitations suitable for formal events?

Paperless Post invitations are indeed appropriate for formal occasions, offering a variety of sophisticated designs suitable...
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What types of invitations are available on Paperless Post?

Paperless Post provides a wide variety of invitations suitable for numerous occasions, including birthdays, weddings, baby...
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Can I save my designs for later use on Paperless Post?

Users of Paperless Post can indeed save their designs for future use by keeping them as drafts. This allows easy access to make...
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What design options does Paperless Post provide?

Paperless Post provides a wide range of design options for invitations, cards, and announcements. Users can customize templates...
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Account and Support

What customer support options are available?

Paperless Post offers various customer support options, including an FAQ section for common questions and a contact form for...
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How can I contact the Paperless Post team for inquiries?

You can usually find contact information for Paperless Post on their official website, where they may have a support section...
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Does Paperless Post have a referral program?

Paperless Post does have a referral program that allows users to invite friends, providing rewards for both parties. The...
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How do I create and manage an account on Paperless Post?

To create and manage an account on Paperless Post, visit their website and click on the sign-up or login option. Users can...
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Payment and Fees

What payment methods are accepted for purchases?

Paperless Post supports various payment methods, including major credit and debit cards like Visa, MasterCard, American...
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Are there any fees for using Paperless Post services?

Paperless Post operates on a credit system where users may incur costs for cards and invitations, with premium designs...
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What is the process for refunding a purchase?

To obtain a refund from Paperless Post, customers should log into their account, check purchase history to ensure the item...
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RSVP and Event Management

How can I schedule a send date for my invitations?

To schedule a send date for invitations on Paperless Post, users can easily select a specific date and time during the sending...
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How do I track RSVPs with Paperless Post?

Users can track RSVPs with Paperless Post by using the RSVP feature during event creation. This allows them to see guest...
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Mobile and Tutorials

Are there any tutorials available on using Paperless Post?

There are numerous tutorials and resources available for using Paperless Post, including guides on their website and video...
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Does Paperless Post offer mobile apps?

Paperless Post does not have dedicated mobile applications, but it is accessible via its website on mobile devices. Users can...
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We look to the Paperless Post issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Paperless Post issues reported to GetHuman
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