Updated October 11, 2025

Panera Bread Customer FAQ

Recent Panera Bread Customer Questions

Why was I over charged 4 times for one items. How do I get a refund?

We understand that billing issues can be frustrating. Refunds for overcharges can typically be addressed by contacting Panera Bread directly. There is a link to the most up-to-date contact information right here on this page that you are viewing.

Asked Oct 11, 2025 9:46 AM

How can I check my gift card amount

You can check your Panera Bread gift card balance by visiting the gift card section on the Panera Bread website. There, you can enter your card information to view the current balance.

Asked May 20, 2025 3:25 PM

Help me with my Panera Bread customer service issue

Order Customization

Can I customize my order?

Panera Bread allows customers to customize their orders extensively, whether modifying sandwiches or salads according to...

Are there any gluten-free options available?

Panera Bread provides a selection of gluten-free options, including gluten-free breads, salads, and grain bowls. The menu...

Are there vegetarian or vegan options on the menu?

Panera Bread provides a variety of vegetarian and vegan selections, including customizable salads, soups like the Ten Vegetable...

What is Panera Bread's policy regarding allergens in food?

Panera Bread prioritizes allergen awareness by clearly labeling menu items with common allergens and offering detailed...

What are the available payment options?

Panera Bread offers several payment methods for customers, including major credit and debit cards, mobile payment options like...

Can I earn rewards for my purchases?

Panera Bread offers a rewards program where customers earn points for every dollar spent on qualified purchases. These points...

What are the nutritional values for your menu items?

Panera Bread offers a wide range of menu items with unique nutritional values, including calorie counts and macronutrient...

Is there a kids' menu available?

Panera Bread has a kids' menu that features various nutritious and appealing options for children. This includes favorites like...

Are there any seasonal or limited-time menu items?

Panera Bread frequently features seasonal and limited-time menu items that highlight fresh ingredients reflective of each...

Are there any new menu items coming soon?

Panera Bread regularly updates its menu, introducing new soups, salads, sandwiches, and baked goods, often reflecting seasonal...

Do you offer catering services?

Panera Bread offers catering services for various events, providing popular menu items in larger quantities. Their catering...

Can I place a bulk order for a special event?

Yes, Panera Bread accommodates bulk orders for special events, offering a catering menu with various options like sandwiches...

What catering options does Panera offer for large gatherings?

Panera Bread has a variety of catering options suitable for large gatherings, including sandwich and salad trays, bakery items,...

What is your return or refund policy?

Panera Bread emphasizes customer satisfaction with a return or refund policy focused on food quality. If guests are...

Does Panera have a mobile ordering app?

Panera Bread does offer a mobile ordering app that allows users to conveniently place orders, customize choices, and choose...

What is the process for giving feedback about my visit?

Panera Bread encourages customer feedback through an easy process. Patrons can use the feedback link on the official website or...

We look to the Panera Bread issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

Panera Bread issues reported to GetHuman

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