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PSE&G Customer FAQ

Top Answers & How-to Guides

What is PSE&G's Phone Number?

The question we are asked most often is about how to talk to PSE&G customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the qualifications for low-income energy assistance programs?

The qualifications for low-income energy assistance programs offered by PSE&G are based on income and household size. To be eligible,...
Ask any question you have about PSE&G customer service, get an answer now.
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Recent PSE&G Customer Questions

how do I make a comment on customer service?

To share a comment about PSE&G's customer service, you can do so in a couple of ways. If you're logged into your online account, go to the "Contact Us" section. Here, you'll find a form where you can leave your feedback. Alternatively, you can call their customer service line and they will assist in taking down your comments. Please remember to provide as much detail as possible so they can better understand your feedback or concerns.
Asked Apr 8, 2024 3:25 PM

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Billing and Payments

How can I pay my bill online?

To pay your PSE&G bill online, you can easily log in to your account on the PSE&G website or app. Once logged in, navigate to the "Billing"...
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How can I set up automatic bill payments?

Setting up automatic bill payments with PSE&G is easy. You can enroll in our AutoPay service through your online account or by calling...
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What are the available payment options?

PSE&G offers various convenient payment options to cater to different customer preferences. Firstly, customers can opt for free automatic...
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What are the different billing and payment options for businesses?

PSE&G offers various billing and payment options for businesses, ensuring convenience and flexibility. One option is the traditional...
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Emergencies

What should I do if I experience a power outage?

If you experience a power outage, the first step is to check if your neighbors are also affected to determine the scope of the outage....
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How can I report a gas leak or emergency?

If you suspect a gas leak or other emergency, it is important to act quickly and safely. Leave the area immediately and avoid using...
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Paperless Billing

How do I sign up for paperless billing?

To sign up for paperless billing with PSE&G, simply log in to your online account and navigate to the billing section. Look for the...
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Service Transfer

Can I transfer my service to a new address?

Yes, you can transfer your PSE&G service to a new address. Transferring your service is a simple and straightforward process. All you...
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Energy Programs

What energy-saving programs and incentives are available?

PSE&G offers a range of energy-saving programs and incentives for its customers. One of the main initiatives is the Home Energy Analysis...
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What are the qualifications for low-income energy assistance programs?

The qualifications for low-income energy assistance programs offered by PSE&G are based on income and household size. To be eligible,...
Read more
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