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Oz Moving Customer FAQ

Top Answers & How-to Guides

What is Oz Moving's Phone Number?

The question we are asked most often is about how to talk to Oz Moving customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Oz Moving Customer Questions

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Quotes and Pricing

How can I get a quote for my move?

To receive a moving quote from Oz Moving, visit their website to request one by sharing details like your addresses, living...
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Are there any hidden fees?

Oz Moving generally strives for transparency in prices, yet some extra fees could apply depending on factors like heavy items...
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What is your refund policy?

Oz Moving's refund policy depends on the service type and the circumstances of the request. Deposits may not be refundable if...
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Scheduling and Changes

Can I book a move on short notice?

Oz Moving generally allows short notice bookings based on their availability. Customers should consider contacting them sooner...
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What are your policies on changes to the moving schedule?

Oz Moving has defined procedures for adjusting moving schedules. Customers should inform them promptly about any changes to...
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Moving Services

What types of moving services does Oz Moving offer?

Oz Moving offers a wide variety of moving services, including residential and commercial relocations, packing and unpacking,...
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What areas do you cover?

Oz Moving serves several major metropolitan areas, especially around New York City, New Jersey, and parts of Connecticut, among...
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What is the procedure for long-distance moves?

The long-distance moving procedure with Oz Moving starts with an initial consultation to discuss specific needs. After a...
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Do you offer packing materials?

Oz Moving generally offers a range of packing supplies to help customers with their relocations, including boxes, tape, bubble...
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Do you offer storage options?

Oz Moving provides various storage solutions that are adaptable for both short and long-term needs. Their secure,...
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Safety and Insurance

How do you handle fragile items?

Oz Moving takes great care with fragile items by using high-quality packing materials to ensure protection during transit....
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How do you ensure the safety of my belongings?

Oz Moving prioritizes the safety of your belongings through high-quality packing materials and trained staff skilled in...
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Is insurance included in your moving service?

Oz Moving generally provides various insurance options for their services. They include basic coverage, albeit with limitations...
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Preparation and Tracking

What should I do to prepare for my move?

Preparing for a move involves creating a timeline, decluttering your home, and organizing belongings into categories. Collect...
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How do I track my items during the move?

Oz Moving offers various ways to keep customers updated about their belongings during a move, including providing a tracking...
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