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Can I cancel or modify my order after it has been placed?

Asked 2 years ago
The ability to cancel or modify an order after it has been placed with Otter Creek Trading Co typically depends on the specific policies they have in place. Generally, once an order is confirmed, it enters the processing stage, which may limit the options for making changes. If a customer realizes they need to cancel or modify their order, it is advisable to act quickly. It is important to check the relevant section of the Otter Creek website, as it often contains important details regarding order modifications and cancellations. Policies may include deadlines for making changes, as well as any conditions that could apply. In some cases, if an order has already been shipped, options for modification may be further restricted. However, Otter Creek Trading Co usually has a return policy that allows customers to return items if they are not satisfied. Ultimately, for the most accurate and up-to-date information, visiting the current webpage is the best course of action, as it will provide specific guidelines and the contact information necessary to address any concerns you may have regarding your order.
Answered Sep 16th 2025

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